Fairspin Casino - The player's unable to claim any bonus.

I made several deposits to this casino.

They are offereing bonuses, but all of their bonuses are not real.

teay are offering 'wager do' cashbacks,, as first deposit bonus or free spins. There is no way to get a real bonus on this site.

Whenever you deposit you got nothing !!!!

Hello Viktor,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Fairspin Casino. Please allow me to ask you a few more question before we would move forward.

Could you active any bonus in the casino so far? Could you please advise which bonus did you try to activate? Did you contact the casino with this issue? If yes, what was their respond?

Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Yep,

After I checked everything , basically their terms are clear and they are offering the promotions

what is in their T&C. The only issue , that it should not be called as a BONUS as it is misleading

in the casinos world. Whenevr you got a bonus it should be wagered, before you got the bonus itself

what requires deposits everytime. Free spins are the same. The winnings of a free spins can not be played,

players must have to deposit first and wager any winnings from a free spins.

After all if they would be much more clear and call it some kind of rewards instead of bonuses, that would be ok

Dear Viktor,

Bonuses are a good-will of the casino. It's their decision whether they want to give them to players or not. However, I'm still not entirely sure what is your case about. Is it just about the unclear bonuses in the casino or were there any money loss due to it?

Dear, Viktor

We would like to apologize for all the incoveniences, and would like to help you with this issue. In order to so, please reach out to us via LiveChat, so that we were able to better understand the essence of this problem and find a solution. We respect and appreciate every one of our players, and are always there to help them.

Dear Viktor,

We haven't hear from you in a while. Could you please advise if you have followed the casino's instructions? Please note that if we won't get any respond from you in the next 7 days, we will be forced to reject the complaint.

The complaint will be now rejected for the above mentioned reason.