Evolve Casino - Delayed withdrawal for player.

I made a withdrawal request since 29 Jully, the 48h are past, and Still have no UPDATE from my withdrawal, the support team dont want to do something.

Ive played a lot of mountberg BV licence casino and withdrawal are Quick but at Evolve.. everything is bad

Hello doritos3366,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Evolve Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

I confirm that i receive my Winning after complain to this casino.

But i Will never Play again to this casino

Dear doritos3366,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru