The player from United States had requested a withdrawal two months ago, unfortunately, it has not been received yet. The casino failed to respond and we were forced to close this complaint as 'unresolved'.
Dear rafman,
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal is still pending inside your account without being processed or it has been processed but never reached you? Which payment method you have opted for?
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but two months is an unusually long time.
However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Hi thank you for helping me
It has been processing since March 10 and I used bitcoin to deposit and when I won used bitcoin to withdraw
Each time I chat they tell me soon and this has been going on since March 23 when I ask for an update
So all 3 withdrawal of 1000 have been processing since March 10 and 11
Thank you for helping
Hi thank you for helping me
It has been processing since March 10 and I used bitcoin to deposit and when I won used bitcoin to withdraw
Each time I chat they tell me soon and this has been going on since March 23 when I ask for an update
So all 3 withdrawal of 1000 have been processing since March 10 and 11
Thank you for helping
Thank you very much, rafman, for providing all the necessary information. I will now transfer your complaint to my colleague Martin who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.
Hello Rafman!
From now on, I will be taking care of your complaint. I would like to invite representatives of Euro Bets Casino into this complaint's thread in order to explain the situation with the withdrawal to us.
Hello everyone I really hope to finally receive my winnings it has been very stressful because of representatives from Eurobets telling me every week soon to 1 day or a few hours and it has been 2 months
I love playing here and was so excited to buy back in but need my winnings first to do so .
I am willing to play again but need to know this will never happen again if I win and why Eurobets takes so long to pay
The site has awesome slots and looks great but payments need to be processed faster .
Hope to get a guarantee from someone high up in Eurobets that I will be paid faster in the future and I will definitely play again on that super promotion
Thank you Guru for helping
Stay well and be safe everyone
Thanks again
Hello good afternoon so they never responded?
Can't believe no one got back to us from Eurobets
Any advice on what's next please
Thank you
We would like to ask Euro Bets Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’, which will have negative impact on the casino's rating.
Stay away from Eurobets they are a scam
They didn't even reply to us
Thank you Guru for helping
Since we haven’t received any response from the casino regarding the issue, we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’, which will influence the casino’s rating in a negative way.
I sincerely hope you won’t come across a problem like this again.
The casino can reopen this complaint anytime