EuroBets Casino - Player’s winnings are delayed and unpaid.

Hi I'm writing in regards to previously playing at the casino. I played a promotion on 11/08/24 and requested a withdrawal on 11/9/24 I've been back and fourth for weeks now trying to get my money via Bitcoin withdrawals.witch is supposed to be instant ya rite they are false advertising on there website. And not paying out people winnnings. Then are still emailing and texting for you to come play again are they that stupid. They owe me 233.00 I don't understand how they can still be up and running with no license and no funds to pay people. How are they not shut down it don't make sense.yo me at all. He says to me reverse your winnings and I guarantee you hit big I said you can't even pay me now if I hit big how would you pay me then. I wasn't born yesterday. Thanks for listening

Dear aprilgray3024,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina