The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,836Opened874Unresolved3,311Resolved7,452Rejected14,199
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

11d 23h 50m 40s

Disputed amount: €219

TikiTaka Casino - Player’s withdrawal has been delayed.

TikiTaka Casino
 Submitted: 29 Apr 2025
Opened Current status

Waiting for player to reply

6d 18h 34m 4s

Disputed amount: $6,600

Hello Millions Casino - Player's account is closed and winnings are confiscated.

Hello Millions Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for a delayed payment

9d 14h 19m 15s

Disputed amount: Mex$5,000

MXWin Casino - Player claims that payment has been delayed.

MXWin Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 21h 42m 5s

Disputed amount: $182

Snatch Casino - Player's withdrawal is blocked.

Snatch Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 46m 17s

Disputed amount: €2,300

Galaxy Spins Casino - Player's withdrawal is delayed.

Galaxy Spins Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 10h 50m 44s

Disputed amount: Can$47,376

Spinsy Casino - Player claims that payment has been delayed.

Spinsy Casino
 Submitted: 28 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €170

Gamblezen Casino - Player’s withdrawal is delayed due to KYC requests.

Gamblezen Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 39m 51s

Disputed amount: 14,440 kr

HitNSpin Casino - Player’s withdrawal is delayed due to verification issues.

HitNSpin Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for player to reply

6d 20h 15m 43s

Disputed amount: A$40,560

Asino Casino - Player's winnings are alleged to be confiscated.

Asino Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 10m 35s

Disputed amount: $1,500

Toshi Bet Casino - Player is locked out and withdrawal is delayed.

Toshi Bet Casino
 Submitted: 28 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 25,836 complaints
1 2...2,584
Go to pageof 2,584 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news