Galaxy Spins Casino Review

The player from the United Kingdom won £100 a few weeks after she asked the casino to close her account. Her winnings have not been paid out, and customer support informed her it may take up to three months. The player is concerned her winnings may be ultimately forfeited.

The player from South Africa used a free bonus to earn substantial winnings at Galaxywin Casino. Although initially there were no wagering requirements mentioned, the player was later informed of a R9024 wagering requirement after depositing money in hopes of withdrawing their earnings.

The player from the United Kingdom had objected to several practices of an online casino. The issues had included low return-to-player percentages, high deposit fees, unacceptable wagering requirements for bonuses, and a protracted withdrawal process, which led the player to lose money. Despite our attempts to assist the player and extend the response time, we had received no further communication from him. As a result, we were unable to investigate the matter further and had to reject the complaint.

The player from the UK had expressed dissatisfaction with Winbet Online Ltd, citing their refusal to block her access to all their sites despite her requests. She had tried to communicate with them through internal messages but without success. She criticized the casino's approach towards responsible gambling. Despite attempts from the Complaints Team to engage with the player and understand her situation better, the player failed to respond. Consequently, the team had to reject the case due to lack of communication from the player's side.