HomeOnline CasinosGalaxy Spins Casino Review
Galaxy Spins Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Warnings (1)
Important (2)
Find on Google
Payment methods
Show all (13)
  • VISA
  • Mastercard
  • Neosurf
  • Bitcoin (BTC)
  • Bank transfer
  • Tether (USDT)
  • Nuapay
  • Litecoin (LTC)
Withdrawal limits
 per month
€20,000
 per week
€5,000
WinBet NV
2023
> $1,000,000
Casino operates without an official license!
OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods13
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Galaxy Spins Casino Review

In this review, Galaxy Spins Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Galaxy Spins Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 3.4. Proceed with reading our Galaxy Spins Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Galaxy Spins Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Galaxy Spins Casino, we read and assessed Terms and Conditions of Galaxy Spins Casino in-depth. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

According to our approximate calculation or collected information, Galaxy Spins Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, Galaxy Spins Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Galaxy Spins Casino having a Safety Index of 3.4, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

T&Cs of Galaxy Spins Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Galaxy Spins Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Galaxy Spins Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 278 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Galaxy Spins Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 1 player review of Galaxy Spins Casino so far. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of Galaxy Spins Casino

Galaxy Spins Casino is in the ownership of WinBet NV and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

To our knowledge, Galaxy Spins Casino has not obtained a gambling license from any regulator.

Withdrawal limits, win limits, and payment method options

Galaxy Spins Casino supports 13 payment methods. This includes: Mastercard, VISA, Neosurf, Bitcoin (BTC), Bank transfer, Dogecoin (XDG), Tether (USDT), Litecoin (LTC), Ethereum (ETH), Kevin., SEPA, PIX, Nuapay.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Galaxy Spins Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
German Yes Yes Yes24/7
Swedish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
French Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Galaxy Spins Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Galaxy Spins Casino has an average customer support.

Galaxy Spins Casino casino games and slots

Galaxy Spins Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Crash games, Other games.

The casino's game library includes titles from 35 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Nucleus Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Retro Gaming, Konami, Spribe, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame, Amusnet (EGT).

Galaxy Spins Casino bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from Galaxy Spins Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Galaxy Spins Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (13)
  • VISA
  • Mastercard
  • Neosurf
  • Bitcoin (BTC)
  • Bank transfer
  • Tether (USDT)
  • Nuapay
  • Litecoin (LTC)
Withdrawal limits
 per month
€20,000
 per week
€5,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (35)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • IGT
  • Yggdrasil Gaming

Positives

  • Good selection of games

Negatives

  • No license
  • Limited responsible gaming options
  • Relatively new casino, not yet proven by time

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Weekly withdrawal limit for players who withdraw a sum of money equal to or greater than 5 times their lifetime deposits across the casino group is €5,000
Author & Guarantor: Kristina Underwood Last updated: 10 Jan 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Galaxy Spins Casino bonuses

Browse all bonuses offered by Galaxy Spins Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (1)

User reviews of Galaxy Spins Casino

This is a place to share experience with Galaxy Spins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 month ago
No chat, emails are not answered, offers come daily even though there is no game account and the newsletters have been canceled successfully.
Edit. Subscriptions to the newsletter have been successfully canceled dozens of times, but they are still coming.
Safety Index explained

Safety Index of Galaxy Spins Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Galaxy Spins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low3.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Other factors

  • Operates without a license

Complaints about Galaxy Spins Casino and related casinos (6)

6All1Opened2Not solved0Solved3Rejected

Complaints directly about Galaxy Spins Casino

Discussion

Galaxy Spins Casino Discussion

Discuss anything related to Galaxy Spins Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

Galaxy Spins Casino payment methods

Currencies
CAD,EUR,GBP,AUD,NZD,SEK
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