Desert Nights Casino - Player’s withdrawal has been delayed.

THIS CASINO IS A COMPLETE SCAM DO NOT PLAY HERE! They have made every excuse to not pay my winnings after it has been almost a month I have talked to customer support so many times they all lie tell me I’ll get a certain day 100% then the day comes and I do not get it I have so much proof screenshots of this illegal fraud activity that they are doing it’s crazy I have contacted the FBI to investigate this casino they all need to be in jail this is ridiculous at this point I think they just don’t have money to payout. The worst casino I have ever played at ever.

Dear megg,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that your withdrawal request has been pending for a month? Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

kyc has been completed for a while now the casino is a scam I should have never deposited they need shut down asap and arrested for stealing money like this

Thank you for your reply, megg. Have you accumulated your winnings with or without an active bonus? Could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here. Thank you in advance.

Dear megg,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.