Aus meinem Konto wurde von meinem Konto Echtgeld entfernt, obwohl es ehrlich gewonnener bonusfreier Betrag war.
Mein Text auf englisch:
Wıth activated bonus I played
2023-02-05 10:57:27 Rosh Immortality Cube Megaways (g3) 31948 g3_g3-rosh-immortality-cube-megaways-mobile Se2aa341d4c24
2023-02-05 11:03:18 I had a balance of 209.84 EUR
I decided to withdraw
Your withdraw window showed me that I'm only allowed to withdraw 149.84 EUR
I requested a Withdraw of 149 EUR
Depositwin_1202939064
Withdraw 2023-02-05 11:05:40 MastercardWithdrawal 149.00 Cancelled Show More
With that withdraw request 2023-02-05 11:05:40 my bonus vanished on my account and you are confirming it at 05.02.2023 11:05:40
Third Deposit Bonus
30 EUR
More Info
Your bonus was automatically canceled due to a withdraw request. At 05.02.2023 11:05:40
After my request of Withdraw, so after cancellation of my bonus At 05.02.2023 11:05:40
I had my real money left on my account, this is no bonus money or anyway related to a previous bonus,
because of cancellation of my bonus at 05.02.2023 11:05:40 you are confirming that there is no bonus left, so it's impossible that there is a bonus left on my account at that time to generate any winnings with.
In the evening I was looking into my account, my previous Withdrawal Depositwin_1202939064 which triggered the cancellatıon of bonus at 05.02.2023 11:05:40 wasn't approved yet at that time.
I couldn't hold myself to play with my real money left on my account,
Withdrawal Depositwin_1202939064 wasn't still approved yet at that time and no bonus was left anymore because of that previous Withdrawal process at 05.02.2023 11:05:40, which triggered cancellation of any bonus!
So freed from any bonus
I played and spend my own money
Player transaction history: osuror time:2023-02-05 19:04:44 provider: gh
Player transaction history: osuror time:2023-02-05 20:50:35 provider: gh
and won WITHOUT ANY BONUS!
2023-02-05 20:54:49 hs : Win 106.52 0.00 138.98 Completed 4051686862 hs
I decided to withdraw 130 EUR
Withdraw 2023-02-05 20:56:31 alphapo_trx 130.00 Cancelled Show More
Transaction Id
WbWiRIEMHMepr22
At 2023-02-05 20:59:43 hs : Bet 0.00 0.40 4.14 Completed 4051781468 hs
I lost and had 4.14 EUR left on my wallet.
requested a creditcard Withdrawal
Withdraw 2023-02-05 21:11:01 MastercardWithdrawal 134.00 Cancelled Show More
Transaction Id
Depositwin_1203499199
From Finance DepositWin <finance@depositwin.com> on 2023-02-06 08:00
That my Withdrawal request was declined because of Wager requirements.
I was thinking that they are referring to my Withdrawal request Depositwin_1202939064 with bonus, which triggered the cancellation of that bonus.
I didn't think that they are going to cancel both withdrawals, because for my second withdrawal request of 134 EUR I won with my legal money without any bonus, because of the previous cancellation of bonus.
In this case they declined both Withdrawals.
And now I had a balance of 283 EUR in my account!
which included my cancelled Withdrawal request of 149 EUR Depositwin_1202939064 at 05.02.2023 11:05:40
I had to wager for withdrawal with bonus
and
Withdrawal of 134 EUR Depositwin_1203499199 05.02.2023 21:11:01
spend with my legal money, without active bonus (bonus cancelled at 05.02.2023 11:05:40)
Talked to chat and they told me to Wager more for withdrawing all money.
So I wagered
Player transaction history: osuror time:2023-02-06 15:32:38 provider: gh
Game SessionId Url
2023-02-06 15:32:38 Dice (sr) 57157 sr_sr-dice-mobile 57157-97628307-feae5fe33492596ca889edf55de65257
End of the gamesession 2023-02-06 15:42:53 sr : Win 0.96 0.00 277.00 Completed 108480595 sr
requested a Withdrawal of all of my end balance 277.00 EUR
Withdraw 2023-02-06 15:57:40 MastercardWithdrawal 277.00
Depositwin_1204288540
which consists of my cancelled Withdrawal request of 149 EUR Depositwin_1202939064 at 05.02.2023 11:05:40
I wagered enough for withdrawal with bonus now.
and the rest of my legal spend money of declined
Withdrawal of 134 EUR Depositwin_1203499199 05.02.2023 21:11:01
spend with my legal money, without active bonus (bonus cancelled at 05.02.2023 11:05:40)
Due to mentioned clause above, we have now removed the surplus of funds from your balance.
I was shocked when my account was left with only 150 EUR after declined withdrawal of Depositwin_1204288540
missing 127 EUR of my legal won money without any bonus
your finance department misinterpreted, thinking that 277 EUR was earned all with bonus, which is not the case,
because of previous cancellation of bonus at 05.02.2023 11:05:40 due to withdrawal request of 149 EUR Depositwin_1202939064
Aus meinem Konto wurde von meinem Konto Echtgeld entfernt, obwohl es ehrlich gewonnener bonusfreier Betrag war.
Mein Text auf englisch:
Wıth activated bonus I played
2023-02-05 10:57:27 Rosh Immortality Cube Megaways (g3) 31948 g3_g3-rosh-immortality-cube-megaways-mobile Se2aa341d4c24
2023-02-05 11:03:18 I had a balance of 209.84 EUR
I decided to withdraw
Your withdraw window showed me that I'm only allowed to withdraw 149.84 EUR
I requested a Withdraw of 149 EUR
Depositwin_1202939064
Withdraw 2023-02-05 11:05:40 MastercardWithdrawal 149.00 Cancelled Show More
With that withdraw request 2023-02-05 11:05:40 my bonus vanished on my account and you are confirming it at 05.02.2023 11:05:40
Third Deposit Bonus
30 EUR
More Info
Your bonus was automatically canceled due to a withdraw request. At 05.02.2023 11:05:40
After my request of Withdraw, so after cancellation of my bonus At 05.02.2023 11:05:40
I had my real money left on my account, this is no bonus money or anyway related to a previous bonus,
because of cancellation of my bonus at 05.02.2023 11:05:40 you are confirming that there is no bonus left, so it's impossible that there is a bonus left on my account at that time to generate any winnings with.
In the evening I was looking into my account, my previous Withdrawal Depositwin_1202939064 which triggered the cancellatıon of bonus at 05.02.2023 11:05:40 wasn't approved yet at that time.
I couldn't hold myself to play with my real money left on my account,
Withdrawal Depositwin_1202939064 wasn't still approved yet at that time and no bonus was left anymore because of that previous Withdrawal process at 05.02.2023 11:05:40, which triggered cancellation of any bonus!
So freed from any bonus
I played and spend my own money
Player transaction history: osuror time:2023-02-05 19:04:44 provider: gh
Player transaction history: osuror time:2023-02-05 20:50:35 provider: gh
and won WITHOUT ANY BONUS!
2023-02-05 20:54:49 hs : Win 106.52 0.00 138.98 Completed 4051686862 hs
I decided to withdraw 130 EUR
Withdraw 2023-02-05 20:56:31 alphapo_trx 130.00 Cancelled Show More
Transaction Id
WbWiRIEMHMepr22
At 2023-02-05 20:59:43 hs : Bet 0.00 0.40 4.14 Completed 4051781468 hs
I lost and had 4.14 EUR left on my wallet.
requested a creditcard Withdrawal
Withdraw 2023-02-05 21:11:01 MastercardWithdrawal 134.00 Cancelled Show More
Transaction Id
Depositwin_1203499199
From Finance DepositWin <finance@depositwin.com> on 2023-02-06 08:00
That my Withdrawal request was declined because of Wager requirements.
I was thinking that they are referring to my Withdrawal request Depositwin_1202939064 with bonus, which triggered the cancellation of that bonus.
I didn't think that they are going to cancel both withdrawals, because for my second withdrawal request of 134 EUR I won with my legal money without any bonus, because of the previous cancellation of bonus.
In this case they declined both Withdrawals.
And now I had a balance of 283 EUR in my account!
which included my cancelled Withdrawal request of 149 EUR Depositwin_1202939064 at 05.02.2023 11:05:40
I had to wager for withdrawal with bonus
and
Withdrawal of 134 EUR Depositwin_1203499199 05.02.2023 21:11:01
spend with my legal money, without active bonus (bonus cancelled at 05.02.2023 11:05:40)
Talked to chat and they told me to Wager more for withdrawing all money.
So I wagered
Player transaction history: osuror time:2023-02-06 15:32:38 provider: gh
Game SessionId Url
2023-02-06 15:32:38 Dice (sr) 57157 sr_sr-dice-mobile 57157-97628307-feae5fe33492596ca889edf55de65257
End of the gamesession 2023-02-06 15:42:53 sr : Win 0.96 0.00 277.00 Completed 108480595 sr
requested a Withdrawal of all of my end balance 277.00 EUR
Withdraw 2023-02-06 15:57:40 MastercardWithdrawal 277.00
Depositwin_1204288540
which consists of my cancelled Withdrawal request of 149 EUR Depositwin_1202939064 at 05.02.2023 11:05:40
I wagered enough for withdrawal with bonus now.
and the rest of my legal spend money of declined
Withdrawal of 134 EUR Depositwin_1203499199 05.02.2023 21:11:01
spend with my legal money, without active bonus (bonus cancelled at 05.02.2023 11:05:40)
Due to mentioned clause above, we have now removed the surplus of funds from your balance.
I was shocked when my account was left with only 150 EUR after declined withdrawal of Depositwin_1204288540
missing 127 EUR of my legal won money without any bonus
your finance department misinterpreted, thinking that 277 EUR was earned all with bonus, which is not the case,
because of previous cancellation of bonus at 05.02.2023 11:05:40 due to withdrawal request of 149 EUR Depositwin_1202939064