The player from California was waiting for a payout of $700. Despite having complied with the crypto withdrawal requirements, the casino had not processed the payment. We reached out to the player for more information about the withdrawal request, but did not receive a response. Due to the lack of communication from the player, we were unable to investigate the issue further and had to reject the complaint.
Crypto Loko Casino - Player’s withdrawal is delayed.
Amount: $700
Crypto Loko Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 months ago
Public
Public
6 months ago
I have been waiting for my payout ($700.00) after jumping through their withdrawal cryptocurrency hoops. They are not processing the payout. I want my payout.
Public
Public
6 months ago
Dear lowetacarroll9,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?
Thank you in advance for your reply.
Best regards,
Kristina
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