Crypto Loko Casino - Player's not able to withdraw.

Hello good again aka with a kejas, look. This casino Ami gave me 8 spins Daily for life LOKOLIFE AND I USE DAILY. THEN I RECEIVED A CODE IN THE MAIL. WHERE I REDEEMED I MEET THE REQUIREMENTS I ATTEMPTED TO WITHDRAW I WAS REJECTED FOR REDEEMING A CONSECUTIVE TOKEN WITHOUT A DEPOSIT. In the casino I already made 2 deposits. What I do not know. is that if for each bonus I have to make a new deposit..

Dear Nelimal,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Crypto Loko Casino. I checked the bonus T&Cs and I found this:

2. Players are not allowed to redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to withdraw winnings from the second No Deposit Bonus.

Do you have access to your bonus history? Which casino bonuses have you claimed? Which bonus did you win from?

Thank you in advance for your reply.

Best regards,

Tomas

Hello good guys in the casino I already made 2 deposits. If the terms are as I understand... It would no longer be a bonus without a deposit.

I understand your frustration, Nelimal.

The rule I mentioned above means that in order to withdraw your winnings from a no-deposit bonus there needed to be a deposit of your real funds before winning from the bonus. Otherwise, you will not be able to withdraw winnings. From your bonus history, it seems you only claimed no deposit bonus 'LOCOLIFE' and haven't deposited any funds afterward. In order to be eligible for the win from the no-deposit bonus 'ALIENLOKOSPINS' there needed to be a deposit in between.

Casinos try to offer bonuses in a way that they seem as attractive as possible, but that also means they offer them under conditions that make it difficult for players to withdraw their winnings.

At this point, I can only recommend that you always read the bonus terms thoroughly before you activate any bonus, which is especially true when it comes to free bonuses.

Unless I overlooked information, I'll be forced to close the complaint as unjustified.

ALIENLOKOSPINS with that was my profit, that is, if I receive a bonus I always have to deposit for each bonus to withdraw the profit.

Nelimal,

By not depositing before redeeming the no-deposit bonus, you are not eligible for the winnings according to the casino rules. Unfortunately, there is nothing we can do to help.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.