HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,568Opened1,016Not solved4,885Solved11,764Rejected22,903
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

1d 16h 57m 4s

Disputed amount: $1,200

Gizbo Casino - Player’s winnings haven’t been received yet.

Gizbo Casino
Safety Index:High Submitted: 01 Feb 2025
Case opened Current status

Waiting for a delayed payment

12d 16h 44m 14s

Disputed amount: 4,200 TRX

Immerion Casino - Player claims that payment has been delayed.

Immerion Casino
Safety Index:High Submitted: 01 Feb 2025
Case opened Current status

Waiting for a delayed payment

10d 16h 14m 1s

Disputed amount: 165,150 ₦

1win Casino - Player claims that payment has been delayed.

1win Casino
Safety Index:Above average Submitted: 01 Feb 2025
Case opened Current status

Waiting for a delayed payment

8d 10h 0m 45s

Disputed amount: Can$480

Wildsino Casino - Withdrawal of player's winnings has been delayed.

Wildsino Casino
Safety Index:Above average Submitted: 31 Jan 2025
Case opened Current status

Waiting for a delayed payment

0d 3h 51m 49s

Disputed amount: €800

Malina Casino - Player’s withdrawal has been delayed.

Malina Casino
Safety Index:Very high Submitted: 31 Jan 2025
Case opened Current status

Waiting for player to reply

6d 15h 26m 4s

Disputed amount: €470

MyEmpire Casino - Player’s withdrawals are delayed.

MyEmpire Casino
Safety Index:Very high Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 5m 46s

Disputed amount: €135

Vegaz Casino - Player's withdrawal is delayed.

Vegaz Casino
Safety Index:Below average Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 46m 49s

Disputed amount: €1,000

Vegasino Casino - Player's withdrawal is delayed.

Vegasino Casino
Safety Index:High Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 0m 30s

Disputed amount: €1,000

Sportsbet.io Casino - Player’s account has been closed due to alleged multi-accounting and double-spending.

Sportsbet.io Casino
Safety Index:High Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 28m 20s

Disputed amount: $44

Gudar Casino - Player’s verification process is delayed.

Gudar Casino
Safety Index:Below average Submitted: 31 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 40,568 complaints
1 2...4,057
Go to pageof 4,057 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news