HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All35,150Opened854Unresolved4,482Resolved10,933Rejected18,881
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Staxino Casino - Player's deposit has been delayed.

Unresolved Submitted: 08 Aug 2025
Black points: 27
Disputed amount: €100
Safety Index:Above average
Our verdict No reaction policy

Hello Fortune Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 08 Aug 2025
Black points: 68
Disputed amount: €500
Safety Index:Very low
Our verdict Insufficient evidence from casino

Betxsure Casino - Player claims bonus abuse and lack of support.

Unresolved Submitted: 08 Aug 2025
Black points: 250
Disputed amount: $20,000 CLP
Safety Index:Below average
Our verdict No reaction

Enjoy11 Casino - Player's winnings have been confiscated.

Unresolved Submitted: 08 Aug 2025
Black points: 2,199
Disputed amount: 95,000 RM
Safety Index:Very low
Our verdict No reaction policy

Betti Casino - Player's winnings are being confiscated.

Unresolved Submitted: 07 Aug 2025
Black points: 342
Disputed amount: €5,000
Safety Index:Below average
Our verdict No reaction policy

Palm.Casino - Player’s account has been closed but his withdrawal requests remain unprocessed.

Unresolved Submitted: 07 Aug 2025
Black points: 361
Disputed amount: €2,000
Safety Index:Very low
Our verdict No reaction policy

Wino Casino - Player's withdrawal is delayed.

Unresolved Submitted: 07 Aug 2025
Black points: 86
Disputed amount: €700
Safety Index:Very low
Our verdict No reaction policy

Golden Genie Casino - Player’s withdrawal is delayed for 7 weeks.

Unresolved Submitted: 07 Aug 2025
Black points: 79
Disputed amount: £200
Safety Index:Very low
Our verdict No reaction

EasyWin77 Casino - Player claims that payment has been delayed.

Unresolved Submitted: 07 Aug 2025
Black points: 3,203
Disputed amount: 60,322 RM
Safety Index:Very low
Our verdict No reaction

PoolBit Casino - Player's funds have been confiscated after account closure.

Unresolved Submitted: 07 Aug 2025
Black points: 1,335
Disputed amount: €3,500
Safety Index:Low
Show more complaints (+10)
Showing 631 - 640 of 4,482 complaints
1...63 64 65...449
Go to pageof 449 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.