Treasure Spins Casino Review

The player complained about waiting for their payout for 10 days already and said their patience was over, while the casino replied their account had been under review, and in the end, closed the player's account with all funds. The casino failed to provide sufficent evidence for their actions and the complaint remained unresolved.

The player complained his withdrawal request had been pending for 8 days already, the casino replied and said his account was under review. However, 27 days later, the situation remained unchanged. No more updates since then.

The player from Alberta reported that the casino had blocked his account and confiscated 1972 Canadian dollars. He explained that he had registered on the casino website, made a deposit, and received a sports welcome bonus. After converting the bonus into real money, he had a significant amount in his account. He managed to withdraw 500 Canadian dollars, but his second withdrawal request was ignored, and later his account was blocked with 1972.98 Canadian dollars confiscated. We attempted to investigate the issue, asking for more details and relevant communication with the casino. However, the player did not respond to our inquiries, leading us to reject the complaint due to insufficient information.

The Norwegian player had requested a withdrawal of 10,000NOK a month prior, but the process had been stalled due to an ongoing account review. This had been a recurring issue as the player had experienced a similar delay during their first withdrawal. The player's account had been KYC verified and they had a balance of 49,924.17 NOK in the casino. After the complaint had been lodged, the casino resolved the issue and processed the player's withdrawal. The complaint was subsequently marked as 'resolved' by the Complaints Team.

The player from Ukraine had requested a withdrawal prior to submitting this complaint. Unfortunately, his winnings hadn't been received yet. He reported that his account had been blocked, preventing him from playing any games, and his withdrawal request had not been confirmed. The player claimed that the casino had seized his winnings and deposits, totalling $670. Despite our efforts to mediate the situation, the casino did not respond to the complaint. As a result, the complaint was marked as 'unresolved'.

The player from Austria submitted the requested documents for verification to the casino weeks ago, but has not received any response. We tried to contact the casino, but it failed to respond in the set timeframe, therefore we were forced to close the complaint as unresolved.

The player from Denmark requested a withdrawal more than two weeks ago but it's still pending. Despite having previously made successful withdrawals after additional verification, his account is under review this time. Despite our attempts to contact the casino, it hasn't reacted to our messages therefore we were forced to close the complaint as unresolved.

The player from Norway has been trying to resolve a dispute for several months, but they have not received any response. In April, the Casino confiscated 1302 euros from the player's account without providing a specific reason or explanation. We rejected this complaint as it was sports betting related.