The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All35,269Opened809Unresolved4,615Resolved10,995Rejected18,850
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

Gamblits Casino - Player's winnings have been confiscated.

Unresolved Submitted: 05 Jul 2025
Black points: 250
Disputed amount: €360
Safety Index:Below average
Our verdict Uncertain case

1win Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 04 Jul 2025
Black points: 254
Disputed amount: 1,400,000 ₩
Safety Index:High
Our verdict No reaction policy

Goldbet Casino - Player’s account has been closed due to duplicate account suspicion.

Unresolved Submitted: 04 Jul 2025
Black points: 472
Disputed amount: €2,900
Safety Index:Very low
Our verdict No reaction

StarsPlay Casino - Player is facing withdrawal delays due to verification issues.

Unresolved Submitted: 04 Jul 2025
Black points: 212
Disputed amount: €250
Safety Index:Fresh casino
Our verdict No reaction policy

Magic Win Casino - Player cannot close her account.

Unresolved Submitted: 04 Jul 2025
Black points: 40
Disputed amount: ??
Safety Index:Very low
Our verdict No reaction policy

Gorilla Wins Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 04 Jul 2025
Black points: 64
Disputed amount: £146
Safety Index:Very low
Our verdict No reaction policy

Bets.io Casino - Player claims that payment has been delayed.

Unresolved Submitted: 03 Jul 2025
Black points: 200
Disputed amount: 1,457 USD₮
Safety Index:Low
Our verdict No reaction policy

Bety Casino - Player's withdrawal is delayed due to bonus issues.

Unresolved Submitted: 03 Jul 2025
Black points: 49
Disputed amount: C$500
Safety Index:Low
Our verdict Insufficient evidence from casino

Nords Casino - Player's winnings have been confiscated.

Unresolved Submitted: 03 Jul 2025
Black points: 1,268
Disputed amount: €3,597
Safety Index:Low
Our verdict No reaction

Betiro Casino - Player’s winnings were confiscated.

Unresolved Submitted: 03 Jul 2025
Black points: 8,622
Disputed amount: €50,000
Safety Index:Very low
Show more complaints (+10)
Showing 621 - 630 of 4,615 complaints
1...62 63 64...462
Go to pageof 462 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.