Spinrise Casino Review

The player from Germany faced multiple issues with withdrawing a total of 1,000 euros from Wildsino casino, with the initial withdrawal rejected due to alleged payment provider issues. After successfully completing ID verification, he continued to wait for the payouts despite multiple inquiries to support, who indicated that the request had been prioritized. The Complaints Team intervened, and the casino confirmed that the player's account was fully verified and the withdrawal process had been initiated. Ultimately, the player received the remaining funds, and the issue was marked as resolved.

The player from Brazil complained about delays in receiving his winnings and the casino's inefficient withdrawal process that frequently resulted in canceled payouts. He was determined to wait for his funds and sought assistance from Casinoguru. The issue was resolved when the player confirmed that he had received his winnings, leading to the complaint being marked as resolved by the Complaints Team.

The player from Portugal had won €1079.80 during her first time playing at the casino but faced difficulties with withdrawals. Although customer support assured her that the funds would be processed, six working days passed without any payment. After ongoing communication and assistance from the Complaints Team, the player eventually received the full amount of her winnings, confirming the resolution of her issue. The complaint was marked as resolved, and the player expressed gratitude for the support she received.

The player from North Rhine-Westphalia had not received his winnings for weeks, with withdrawals remaining in 'Pending' status. He reported receiving only generic responses from customer support despite having played according to the casino's terms and conditions. After escalating the issue through the Complaints Team, the casino eventually paid out all pending withdrawals, resolving the player's complaint. The Complaints Team confirmed the resolution and expressed appreciation for the player's cooperation.

The player from Italy had requested a withdrawal two weeks ago and had been waiting since March 9th without resolution. He found the support responses insufficient and was frustrated by the quick recharge process while facing delays with his payout. The Complaints Team had facilitated communication regarding the pending payments, and after a few days, the player confirmed that his issue was resolved, with all pending payments successfully processed. The complaint was marked as 'resolved' in the system.

The player from Finland faced issues with Wildsino, as his documents had been rejected multiple times, resulting in blocked withdrawal requests. A KYC review began on 8.3, and he struggled to provide the required bank statement in a different format than what was available. After considerable back-and-forth communication, the casino eventually approved his documents, and his account was verified on 31.3. Following this, he submitted withdrawal requests, which were processed successfully on 3.4. The player subsequently requested the permanent closure of his account, which the casino advised should be done via email. The complaint was marked as resolved.

The player from Norway had requested a withdrawal less than two weeks prior to submitting their complaint. Their money had not been received yet. The Complaints Team intervened after the player reported ongoing issues with delayed withdrawals and account access. The casino confirmed that the player had received all funds after nearly three months of persistent communication and follow-up. The player expressed gratitude for the assistance received, acknowledging that without the Complaints Team's involvement, the issue might not have been resolved. The complaint was marked as resolved.

The player from Germany had requested an immediate account closure due to a gambling addiction, but despite repeated requests over the past five days, the casino had not taken action. He continued to receive confirmation requests without any follow-up. The issue was eventually resolved as the casino closed his account following his persistent efforts and communication with the Complaints Team. We marked the complaint as 'resolved' in our system.

The player from Greece had been waiting nearly a month for a withdrawal of 1000 euros from Wildcasino, which he initially requested on January 11 and 12. The casino had cited a high volume of requests from the financial department as the reason for the delay. The issue was resolved when the player confirmed that the withdrawal had been completed after two deposits to his account.

The player from Ontario had requested a withdrawal less than two weeks prior to submitting her complaint. Her money had not been received yet. The issue was resolved as the player confirmed receipt of her winnings. The Complaints Team had monitored the situation and intervened after the recommended timeframe had passed, ensuring the player received her funds.

The player from British Columbia had submitted a withdrawal request less than two weeks before contacting us. Winnings had not been obtained up to that day. After multiple communications with the casino regarding the delay, it was confirmed that the withdrawal was finally processed and the funds were received by the player after a total of two and a half weeks. The complaint was marked as resolved, and the player closed his account.

The player from Germany had won €534.47 on a blackjack bet and €1.40 on a roulette bet, but had not received any of the winnings in his account. After contacting the casino, he was advised to wait, which left him uncertain about the status of his funds. Following the intervention of the Complaints Team, the casino confirmed that the missing winnings of €534.47 were manually added to his account, and later, the remaining €190 was also credited. The issue was resolved, and the player confirmed receipt of all winnings.

The player from Germany had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The player reported an issue regarding a delayed payout, but it had since been resolved. The Complaints Team confirmed that the player successfully received the funds, and the complaint had been marked as 'resolved' in the system.

The player from Germany had requested self-exclusion from Wildsino Casino due to gambling addiction the day after opening an account, but the casino had failed to respond or process the request. After a relapse, the player lost €500 and learned during a live chat with casino staff that his account had been blocked. The Complaints Team facilitated communication with the casino, which eventually confirmed that the player's manual withdrawal had been processed. The player received the funds and expressed gratitude for the resolution and support provided by the Complaints Team.

The player from Quebec had requested a withdrawal prior to submitting their complaint. Unfortunately, their winnings had not been received yet. The Complaints Team confirmed that the casino had processed the withdrawal successfully after a review. The player reported having received the money, and the issue was marked as resolved.

The player from Germany faced difficulties getting the casino to close his account despite sending multiple emails requesting the closure. After a week of unresponsive communication and persistent offers from the casino, the issue was resolved, as the player was banned for a year.

The player from British Columbia had submitted a withdrawal request less than two weeks before contacting us. Winnings had not been obtained up to that day. The player claimed that the casino had delayed verification and encouraged him to continue playing, resulting in significant losses. He also reported that the casino had blocked his account, accusing him of being an addicted player. The player had $600 in his account which the casino had refused to pay out. After our intervention, the casino finally transferred the $600 to the player. The player expressed dissatisfaction with the casino's handling of the situation and requested a change in the casino's rating on our platform. We recommend the player submit a complaint to the casino gaming authority if they believe the casino has breached its terms and conditions. The complaint was considered resolved after the player confirmed the receipt of his funds.

The player from Australia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Denmark has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.