HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37099Opened1022Not solved4914Solved10292Rejected20871
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 406
Disputed amount: A$4,180

Heaps O Wins Casino - Player experiences withdrawal delays after VIP 2 status loss.

Heaps O Wins Casino
Safety Index:Below average Submitted: 07 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 761
Disputed amount: £1,450

Hand of Luck Casino - Player struggles with addiction but casino won't close account.

Hand of Luck Casino
Safety Index:Very low Submitted: 07 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 41
Disputed amount: 8,795 INR

PlaySQR Casino - Player's account blocked after KYC submission.

PlaySQR Casino
Safety Index:Low Submitted: 07 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 34
Disputed amount: €200

Slootz Casino - Player's withdrawal is delayed.

Slootz Casino
Safety Index:Very low Submitted: 07 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 97
Disputed amount: £770

GoldenLion.bet Casino - Player’s withdrawal is excessively delayed.

GoldenLion.bet Casino
Safety Index:Very low Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 538
Disputed amount: A$1,700

Royal Reels Casino - Player’s withdrawal has been delayed.

Royal Reels Casino
Safety Index:Above average Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 141
Disputed amount: A$2,500

Spin Oasis Casino - Player's withdrawal is delayed.

Spin Oasis Casino
Safety Index:Very low Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 139
Disputed amount: 50,000 INR

24betting Casino - Player’s withdrawal has been delayed for over 100 days.

24betting Casino
Safety Index:Below average Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 226
Disputed amount: €3,000

Evolve Casino - Player’s winnings were confiscated.

Evolve Casino
Safety Index:Below average Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 88
Disputed amount: €289

Divas Luck Casino - Player believes that their withdrawal has been delayed.

Divas Luck Casino
Safety Index:Very low Submitted: 06 Dec 2023
Show more complaints (+10)
Showing 641 - 650 of 4,914 complaints
1...64 65 66...492
Go to pageof 492 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news