Martin's work as analyst is focused on data maintenance and management. However, what sets Martin aside is his incredible focus and dedication to removing outdated information and replacing it with new information as soon as possible. This way making sure players' experience and understanding of cas...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Martin P.
Author
Martin Pecka
Casino Analyst
Martin's work as analyst is focused on data maintenance and management. However, what sets Martin aside is his incredible focus and dedication to removing outdated information and replacing it with new information as soon as possible. This way making sure players' experience and understanding of cas...
Long withdrawal process according to players' experience
Not all payment methods are available for all countries
Casino screenshots
In-depth review
In this review, BonusBet Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Our review gave BonusBet Casino a Low Safety Index of 4.9. This highlights concerns about its fairness and safety. Carry on reading our BonusBet Casino review to make an informed decision whether or not this casino is the right fit for you.
Is BonusBet Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of BonusBet Casino, we have looked closely into the Terms and Conditions of BonusBet Casino and reviewed them. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Considering our estimates and the factual data we have collected, BonusBet Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention BonusBet Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, BonusBet Casino has achieved a Safety Index of 4.9, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
BonusBet Casino: Terms and Conditions
To see how fair a casino is, we read through its T&Cs as part of every review. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BonusBet Casino to be unfair.
Note: Read through and explore our specific findings from the T&Cs check here.
BonusBet Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 12 complaints about this casino in our database. Because of these complaints, we've given this casino 3,366 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
BonusBet Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 5 user reviews given to BonusBet Casino, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
BonusBet Casino is owned by L.C.S Limited and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
BonusBet Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.
Payment methods, win and withdrawal limits
BonusBet Casino supports 13 payment options. This includes: Neteller, Skrill, Mastercard, VISA, Neosurf, Online bank transfer, Bank transfer, ApplePay, Flexepin, Google Pay, Cashlib, MiFinity, Jeton.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 25,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at BonusBet Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at BonusBet Casino. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, BonusBet Casino has an average customer support.
BonusBet Casino casino games and slots
BonusBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 41 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Endorphina, Wazdan, Habanero, Lightning Box, Tom Horn, Realistic Games, Inspired Gaming, Oryx Gaming, Atomic Slot Lab, Slingo, Fantasma Games, eeze, Synot Games, Indigo Magic, Gamevy, BF Games, Gamomat, Arcadem, Kalamba Games, Golden Hero, Revolver Gaming, Light & Wonder, Givme Games, Ruby Play, Reel Play.
BonusBet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 5 bonuses from BonusBet Casino in our database, which include:
125% up to €750 and 250 extra spins
80% up to €600
100% up to €200
100% up to €750 and 250 extra spins
125% up to €500 and 500 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
L.C.S Limited
Operator
L.C.S Limited
Established
2022
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BonusBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 7 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at BonusBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by BonusBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that BonusBet Casino does not offer any bonuses to players from your country.
Loyalty program
BonusBet Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerFaster withdrawalsExclusive bonuses
Payment methods
Payments
Browse an overview of payment methods supported by BonusBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(13)
Payment methods (13)
Transaction limits
Withdrawal limits
€25,000
per month
€5,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDNZD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
7 languages
EnglishFrenchGermanSpanishFinnish
2 more
All languages (7)
English
French
German
Spanish
Finnish
Norwegian
Portuguese
Live chat
Available in
7 languages
EnglishFrenchGermanSpanishFinnish
2 more
All languages (7)
English
French
German
Spanish
Finnish
Norwegian
Portuguese
Customer support:
Available in
7 languages
EnglishFrenchGermanSpanishFinnish
2 more
All languages (7)
English
French
German
Spanish
Finnish
Norwegian
Portuguese
Live chat rating
Average
Average response time: 10m
Based on 5 tests
Date and tester
Response time
Rating
04 Nov 2026
Martin P.
10m
Average
25 Aug 2025
Miram G.
Not measured
Average
10 Dec 2024
Jana K.
Not measured
Average
09 May 2024
Zuzana S.
Not measured
Average
28 Dec 2022
Jannete H.
Not measured
Average
User reviews
User reviews of BonusBet Casino
This is a place to share experience with BonusBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 3 years ago
-Payout will be delayed and unnecessary documentation required.
Already submitted 12 documents
-Many documents are not accepted
-They just don't want to pay out
-Fraud scam
- Rip-offs
-Auszahlung wird verzögert und unnötige Unterlagen benötigt.
Bereits 12 Dokumente übermittelt
-Viele Unterlagen werden nicht akzeptiert
-Die wollen einfach nicht auszahlen
-Betrugs Masche
- Abzocker
Deposits hassle-free
Einzahlungen problemlos
They are good at taking money
Geld nehmen können sie gut
Only contact via email
Lediglich über E-Mail in Verbindung
Stay away from this provider
Finger weg von diesem Anbieter
Registration forms or letters from the housing authority are not accepted
Meldezettel bzw Schreiben der Wohnbehörde wird nicht akzeptiert
Koll Roger is disappointed
Koll Roger ist enttäuscht
• 3 years ago
really bad casino!! DO NOT PLAY HERE! have gave them every document they needed but they still keep going on with something else and now after 10 document that are accepted i have been waiting for 16days now on the withdrawl and havent heard a word from them. Bad customer service Keep away from this company.
nothing
Bad customer service, extremly slow withdrawls
• 3 years ago
SCAM & RIP OFF!!! Withdrawals are not processed. Verification almost impossible.
BETRUG & ABZOCKE!!! Auszahlungen werden nicht bearbeitet. Verifizierung fast unmöglich.
The platform is forbidden!!!
Die Plattform gehört Verboten !!!
• 3 years ago
Verified and 10 times after 2 days of waiting for withdrawal they come up with new demand. Never played on any casino this hard to get money out. It has been over a month of wait/work to get 2 withdrawals processed. DO NOT GAMBLE HERE!!! I understand the meaning in verifications and provide all asked but when player has sent 20 DOCUMENTS and they still ask for something stupid minor things... so frustrating. Photos, selfies, documents, passport, id, bills, card numbers. I guess next time they want my shoe size and photo of my fingerprints.
Nothing to be fair..
Everything I can imagine
Slow processs
Frustrating customer service
• 3 years ago
Acts as a pay'n'play casino but still you have to send all the documents before doing any withdrawals.
Discussion
BonusBet Casino discussion
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