HomeOnline CasinosLuck Casino Review
Luck Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • PaySafeCard
  • Mastercard
  • VISA
  • Maestro
  • PAY.COM
  • Aircash
Withdrawal limits
Not Limited for RON
Crowd Entertainment Ltd.
2021
> $1,000,000
  • Romania
OverviewBonusesUser reviews6Safety Index explainedDiscussion3Payment methods6
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Luck Casino Review

Our expert casino review team has carefully analysed Luck Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Luck Casino has an Above average Safety Index of 7.4, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our Luck Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of Luck Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Luck Casino, we read and assessed Terms and Conditions of Luck Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Based upon our estimates and collected information, we consider Luck Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Luck Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Luck Casino having a Safety Index of 7.4, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Luck Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Luck Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Luck Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 97 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Luck Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 6 players, Luck Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Luck Casino company information and licenses

Luck Casino belongs to Crowd Entertainment Ltd. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Luck Casino is licensed by regulatory authorities in Romania.

About payment methods and win and withdrawal limits

Luck Casino accepts 6 payment options. This includes: PaySafeCard, VISA, Mastercard, Maestro, PAY.COM, Aircash.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Luck Casino.

Language Website Customer support Live chat
Romanian Yes Yes No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Luck Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Luck Casino to be average.

Slots and casino games at Luck Casino

You can play these types of games at Luck Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.

Titles supplied by 70 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Big Time Gaming, Playson, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, 1X2 Gaming, Tom Horn, Relax Gaming, Greentube, Bullshark Games, Boldplay, Fantasma Games, Wizard games, Backseat Gaming, Boomerang Studios, G Games, BF Games, Betixon, Nailed it! Games, Spribe, Armadillo Studios, CT Gaming, Northern Lights Gaming, Reevo, Champion Studio, Four Leaf Gaming, Amusnet (EGT), Jade Rabbit Studio, Reel Play, Leap Gaming, Slot Factory, Reel Kingdom, Synot Games, Max Win Gaming, Hot Rise Games, Skywind Group, Iconic21 (BETER Live), Fazi, Gold Coin Studios, Blue Guru Games, Kalamba Games, Aurum Signature Studios, STHLMGAMING, Games Global, PatePlay, Gaming Realms, Storm Gaming, EGT Digital, Thunderspin, Games Lab, Silverback Gaming, Snowborn Games, Electric Elephant, 4ThePlayer, EURASIAN Gaming, Print Studios, Ruby Play.

Luck Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Luck Casino based on the data from our database.

Note: Visit our separate page on Luck Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • PaySafeCard
  • Mastercard
  • VISA
  • Maestro
  • PAY.COM
  • Aircash
Withdrawal limits
Not Limited for RON

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

Romanian website
Only Romanian customer support
No live chat

Game providers
Show all (70)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Tom Horn
  • Quickspin
CASINO SCREENSHOTS
luck_casino_ro_homepage_desktop
luck_casino_ro_game_gallery_desktop
luck_casino_ro_promotions_desktop
luck_casino_ro_homepage_mobile
luck_casino_ro_game_gallery_mobile
luck_casino_ro_promotions_mobile

Positives

  • Unlimited withdrawals ( RON 10 000 per transaction)
  • Lottery is available
  • Wide selection of game genres
  • Mobile casino application for iOS and Android
  • Over 60 game providers

Negatives

  • No live chat
  • Limited choice of payment methods

Interesting facts

  • All deposits need to be wagered 1x before withdrawal
  • The company focuses on both casino and sports betting
Author & Guarantor: Mária Buvalová Last updated: 06 Nov 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Luck Casino bonuses

Browse all bonuses offered by Luck Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (6)

User reviews of Luck Casino

This is a place to share experience with Luck Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 6 months ago
Cannot complain. Deposited £40 on Thurs, played for a couple of hours and was upto £140 withdrew my winnings and was in my bank account within 10 minutes.
  • Good game selection. Various deposit/withdrawal methods. Quick withdrawal process
  • None that I can think of
• 6 months ago
This casino will not process your withdrawal. I withdrew £6,250.00 on 15/05/2024, but till date I have not received my money. I sent number of e-mails to their support team and their answer is that compliance team is dealing with it.
1. They are requesting unnecessary documents for account verification.
2. They do not process withdrawals even if you have submitted all the documents.
3. I have been advised by support team to log a complaint, but complaint department will take 8 weeks to investigate the issue.

They still reply to my e-mails, but their response is always same that compliance team is looking into it.

They will give you nothing except stress and disappointments.

I have now started legal process against them to resolve this issue as the amount they owe me is not a small amount.

STAY AWAY WITH THIS CASINO UNLESS YOU WANT TO GO THROUGH LOTS OF HASSELS TO GET YOUR MONEY BACK!!!!
  • POOR CUSTOMER SERVICE
  • THEY DON'T PAY
  • COMPLAINT PROCEDURE IS UNAPPROPRIATE
  • THIS IS FRAUD CASINO
• 1 year ago
This is by far the worst online casino, the games are basic and when you try to withdraw omg it’s a nightmare, they keep asking you to make another deposit for them to transfer the money. Total scam, avoid at all costs
• 1 year ago
Worst site ever, hardly win and I'm still waiting for a withdrawal of £10 since the 21/04/2023 today's date is the 17/5/2023. Could be a scam site so be careful, they've asked for proof of cards that I never even used to deposit. Will never put my money into this site again.
  • Never won anything from 100 free bonus spins.
• 1 year ago
Terrible site. Awful customer service. I provided proof of address, proof of identification, proof of card and also proof of bank transaction. They still couldnt proceed with my withdrawel as they wanted me to deposit more money from a different card to them for them to proceed. I would advice anyone not to go to this site unless you want to have a lot of hassle trying to withdraw. Definetly worst casino/slot site i have been on. You have been warned.
  • Customer service
  • Impossible to withdraw
• 1 year ago
Deposited weeks ago then played yesterday won and won't let me withdraw due to no valid passport, but no problems at any other casino at all, even though I sent so much more ID the gambling commissioner says I'd checks should be done before any deposit not on a with drawal like they have done with me, the 125 free spins I won £3.56 which is a joke any way deposited over £90 and won £163 that they won give me they are a new company stay away very rude on chat, don't waste your money
  • Everything is negative
Safety Index explained

Safety Index of Luck Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Luck Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Luck Casino and related casinos (8)

8All0Opened1Not solved3Solved4Rejected

Complaints directly about Luck Casino

Discussion

Luck Casino Discussion

Discuss anything related to Luck Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Luck Casino payment methods

Currencies
RON
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