HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,425Opened801Unresolved5,655Resolved13,404Rejected22,565
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Ace Game Casino - Player’s account has been blocked with funds confiscated.

Unresolved Submitted: 16 Apr 2026
Black points: 423
Disputed amount: $789
Safety Index 5.2 Below average
Our verdict No reaction

Vivajack Casino - Player's withdrawal is delayed.

Unresolved Submitted: 16 Apr 2026
Black points: 567
Disputed amount: $1,200
Safety Index 4.6 Low
Our verdict No reaction policy

Gambiva Casino - Player's account has been closed without explanation.

Unresolved Submitted: 16 Apr 2026
Black points: 72
Disputed amount: €200
Safety Index 2.9 Very low
Our verdict Uncertain case

Dime Sweeps Casino - Player's winnings haven't been credited.

Unresolved Submitted: 16 Apr 2026
Black points: 88
Disputed amount: $225
Safety Index 6.9 Fresh casino
Our verdict No reaction

Duffspin Casino - Player claims that payment has been delayed.

Unresolved Submitted: 15 Apr 2026
Black points: 12,368
Disputed amount: £72,572
Safety Index 1.5 Very low
Our verdict No reaction policy

Extreme Spins Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 15 Apr 2026
Black points: 159
Disputed amount: £533
Safety Index 0.6 Very low
Our verdict No reaction policy

Lizaro Casino - Player's account remains active despite closure request.

Unresolved Submitted: 15 Apr 2026
Black points: 1,822
Disputed amount: €20,000
Safety Index 1.7 Very low
Our verdict No reaction policy

Rolla Casino - Player’s account has been closed after winning.

Unresolved Submitted: 15 Apr 2026
Black points: 930
Disputed amount: $9,017
Safety Index 5.2 Below average
Our verdict Failed self-exclusion

MoonWin Casino - Player's account closure request is delayed.

Unresolved Submitted: 15 Apr 2026
Black points: 1,817
Disputed amount: C$5,000
Safety Index 2.0 Very low
Our verdict Insufficient evidence from casino

Gransino Casino - Player’s account has been unjustly reopened.

Unresolved Submitted: 15 Apr 2026
Black points: 2,324
Disputed amount: €2,600
Safety Index 3.8 Low
Show more complaints (+10)
Showing 651 - 660 of 5,655 complaints
1...65 66 67...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.