HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,892Opened917Unresolved5,323Resolved12,838Rejected21,814
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Rolla Casino - Player’s account has been closed with pending withdrawal.

Unresolved Submitted: 11 Feb 2026
Black points: 189
Disputed amount: $249
Safety Index 5.2 Below average
Our verdict No reaction policy

Gambiva Casino - Player’s account has been closed without explanation.

Unresolved Submitted: 11 Feb 2026
Black points: 109
Disputed amount: €960
Safety Index 2.9 Very low
Our verdict Failed self-exclusion

Roibets Casino - Player’s self-exclusion request is ignored.

Unresolved Submitted: 11 Feb 2026
Black points: 434
Disputed amount: €730
Safety Index 1.7 Very low
Our verdict No reaction policy

30 Bet Casino - Player's withdrawal amount has been confiscated.

Unresolved Submitted: 10 Feb 2026
Black points: 158
Disputed amount: C$2,629
Safety Index 5.9 Below average
Our verdict No reaction

Casinoloots - Player's winnings are confiscated.

Unresolved Submitted: 10 Feb 2026
Black points: 528
Disputed amount: €910
Safety Index 3.7 Low
Our verdict No reaction policy

Tucan Casino - Player's winnings are confiscated.

Unresolved Submitted: 10 Feb 2026
Black points: 142
Disputed amount: €1,400
Safety Index 4.5 Low
Our verdict No reaction

Mascotfy Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 10 Feb 2026
Black points: 149
Disputed amount: €150
Safety Index 3.5 Low
Our verdict No reaction policy

Casino Lab - Player’s account keeps reopening without consent.

Unresolved Submitted: 10 Feb 2026
Black points: 366
Disputed amount: €2,000
Safety Index 2.6 Very low
Our verdict No reaction

StarLight Casino - Player’s account has been closed after withdrawal request.

Unresolved Submitted: 10 Feb 2026
Black points: 190
Disputed amount: TL 11,000
Safety Index 2.4 Very low
Our verdict No reaction

SpinSaga Casino - Player's account has been closed and funds confiscated.

Unresolved Submitted: 10 Feb 2026
Black points: 5,905
Disputed amount: $34,208
Safety Index 2.9 Very low
Show more complaints (+10)
Showing 651 - 660 of 5,323 complaints
1...65 66 67...533
Go to pageof 533 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.