The player from the United Kingdom has a blocked account at Pandazino Casino, with his winnings confiscated after a legitimate £2 win. He argues that the casino falsely claims he placed a much higher bet, and despite receiving promises of account reopening and compensation, no actions have been taken.
Panda Zino Casino - Player's account is closed and winnings confiscated.
Opened
Current status
Waiting for player to reply
6d 22h 55m 56s
Panda Zino Casino
Safety Index:LowCase summary
Discussion
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1 hour ago
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1 hour ago
Dear Baudici,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- When did you first notice that your account was blocked?
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards
Petra
