HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,472Opened1,015Unresolved4,933Resolved12,081Rejected20,443
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

YeBet Casino - The player's deposit did not arrive.

Unresolved Submitted: 02 Feb 2023
Black points: 80
Disputed amount: $90
Safety Index:Very low
Our verdict Unreasonable excuse

Loco Joker Casino - Player's winnings were voided.

Unresolved Submitted: 02 Feb 2023
Black points: 778
Disputed amount: A$1,100
Safety Index:Above average
Our verdict No reaction policy

Spin Oasis Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Feb 2023
Black points: 300
Disputed amount: A$2,500
Safety Index:Very low
Our verdict No reaction

Betclic Casino IT - Player’s account was suspended.

Unresolved Submitted: 01 Feb 2023
Black points: 110
Disputed amount: €809
Safety Index:Very high
Our verdict No reaction policy

Spin Oasis Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Feb 2023
Black points: 145
Disputed amount: A$900
Safety Index:Very low
Our verdict No reaction

Akkha Casino - The player's account got blocked.

Unresolved Submitted: 31 Jan 2023
Black points: 948
Disputed amount: 550,000 INR
Safety Index:Very low
Our verdict No reaction

7Turtle Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 29 Jan 2023
Black points: 59
Disputed amount: 650 R$
Safety Index:Low
Our verdict No reaction

Cocos Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 29 Jan 2023
Black points: 1,151
Disputed amount: €3,034
Safety Index:Very low
Our verdict No reaction policy

Royal Planet Casino - The player struggles to withdraw his winnings.

Unresolved Submitted: 28 Jan 2023
Black points: 25
Disputed amount: $300
Safety Index:Below average
Our verdict No reaction policy

Winnerama Casino - The player's account got blocked.

Unresolved Submitted: 28 Jan 2023
Black points: 484
Disputed amount: A$5,000
Safety Index:Low
Show more complaints (+10)
Showing 3,421 - 3,430 of 4,933 complaints
1...342 343 344...494
Go to pageof 494 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.