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OverviewBonusesUser reviews4Safety Index explainedDiscussion361Payment methods29
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Superb Casino Review
Superb Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Superb Casino has a Very low Safety Index of 1.8, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Take a look at our full Superb Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – Superb Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Superb Casino review, we carefully went through and inspected the Terms and Conditions of Superb Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Superb Casino is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Superb Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, Superb Casino has scored a Safety Index of 1.8, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Superb Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Superb Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Superb Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 28 complaints about this casino in our database. Because of these complaints, we've given this casino 4,537 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Superb Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of Superb Casino so far, and the score is only determined after a casino has accumulated at least 10 reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Superb Casino company information and licenses
Superb Casino belongs to WinBet NV and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Superb Casino is licensed by regulatory authorities in Greece.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
GBP 5,000 per week
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Superb Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
German
24/7
Swedish
24/7
Italian
24/7
French
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Superb Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Superb Casino to be average.
Casino games and slots available at Superb Casino
You can play these types of games at Superb Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Crash games, Live baccarat, Live blackjack, Live poker, Live roulette.
Titles supplied by 31 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, IGT, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Retro Gaming, Konami, Spribe, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame, Amusnet.
Bonuses and codes offered by Superb Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 6 bonuses offered by Superb Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Superb Casino bonuses to learn more about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(29)
Payment methods (29)
Withdrawal limits
per week
€5,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanItalianSpanishSwedish
English customer support
All languages
(6)
All customer support languages
EnglishFrenchGermanItalianSpanishSwedish
English live chat
All languages
(6)
All livechat languages
EnglishFrenchGermanItalianSpanishSwedish
Game providers
Show all
(31)
Game providers (31)
Casino screenshots
Positives
Deposits and withdrawals via cryptocurrencies
Negatives
Maximum payout is limited to 10x last deposit, up to €/£/$ 500 if player’s accumulated lifetime deposit is not greater than 200 €/£/$
Slow withdrawals
Limited responsible gaming options
Not all payment methods are available for all countries
Browse all bonuses offered by Superb Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(4)
User reviews of Superb Casino
This is a place to share experience with Superb Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I currently have over £5000+ sitting in my account, I didn’t deposit much and I have an active case the gambling commission(nothing will probably happen). I have a £175 withdrawal pending which I won’t receive, I would genuinely pay someone £750-£1000 for someone to get my money for me if someone knew a way. I have seen others with the same issue and have said what they are doing is illegal so hopefully at some point they are caught and forced to pay out. I did receive a withdrawal over a year ago from them but I think they have changed companies since. If anyone has received any money and know of a way please reply and get in touch.
AVOID IF YOU DON'T WANT YOUR PERSONAL DATA TO BE MISUSED! The worst casino ever. Massive problems with withdrawals. No UK license. No help, no reply to emails. Spamming with their offers on the daily basis & refusing to stop communication. Contacted gambling commission, ICO, ASA - suspected phishing. Avoid!
Superb.bet is the very worst of my online casino experiences. Whilst I appreciate that it was my own lack of scrutiny that led me to deposit here in the first place, if this review and the subsequent attempts to get them shut down helps save one person from betting without the protection of an official licence, it will have been worth it. I currently have a withdrawal pending but it has been for ages, I know I will never get it. I have accepted this and have written it off as an idiot tax but it doesn't diminish my desire for the people behind the scenes at this insidious site to get their comeuppance.
Each time I point out a law they are breaking, they swerve or dismiss, either through ignorance or an inherent dishonesty. Each time I explain they haven't upheld their responsibilities in line with the licence they claim to have, they lie. I have spoken to a few financial institutions and they are in the process of investigations to remove their ability to take payment from certain geographical regions but until then, please avoid making the same mistake I made.
In conclusion, superb.bet is the poster casino for the very worst people and the very worst experience anyone wanting to bet online might have.
● No licence.
● No RTP noted on slots
● Cloned Games
● Dishonest customer services
● Hidden terms and conditions
● No email communication in regard to transactions, especially withdrawals.
Still able to take deposits from numerous sources despite it being widely known to be illegal.
Never pay out
Safety Index explained
Safety Index of Superb Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Superb Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Unfair terms and conditions
Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Max win based on deposits
T&C copied from the casino's website (in English):
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Casino voids gaming account balances after less than four years of account inactivity
T&C copied from the casino's website (in English):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Other factors
Operates with a fake license
Complaints about Superb Casino and related casinos
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