Superb Casino Review

A player from Portugal requested a withdrawal of 100Eur on the 26th of September 2023, but despite repeated attempts to contact the support team, the funds have not been received even after three months. While the casino continues to send promotions and free spins, the player feels violated because this extended hold on the payout is a breach of their terms of service. The complaint was rejected as the player stopped responding.

The player from Malta can't access the online casino website where they have been gaming for a few months, and this has prevented them from withdrawing their winnings. The complaint was resolved as the player was able to access the website.

The player from the United Kingdom had requested a withdrawal of £1,700 one month prior, exceeding the stated 21 working-day review period. Despite regular contact with the casino via live chat, the player had not received any satisfactory solutions or email responses. The player had not made any successful withdrawals in the past, but had passed the KYC verification. We had attempted to mediate the issue by contacting the casino multiple times, but received no response. Given the casino's lack of a valid license and absence of any ADR service, we marked the complaint as 'unresolved'.

The player from Sweden had experienced a delay with their withdrawal of 5000SEK since October 13, 2023. The player also had 9000SEK remaining in the account and had received no response after multiple attempts to contact the casino. The player had confirmed that his account was KYC verified and this was his first withdrawal attempt. Despite the player's cooperation and provision of necessary documentation, the casino had failed to respond to our team's repeated attempts at communication. Due to the casino's non-cooperation and lack of a valid license, we had marked the complaint as 'unresolved.

The player from the United Kingdom had waited for three months to withdraw her winnings of £1800 from Superb Casino. Her account had been verified and she had received a payment from the casino previously. The winnings had been accumulated from real money after she had overcome the wager from a bonus. Despite our attempts to contact Superb Casino, there had been no response. As the casino had been operating without a valid license and hadn't referred to any ADR service, we had marked the complaint as 'unresolved'. Later, the complaint was reopened as the player informed us that she had received her withdrawal. Consequently, the complaint had been marked as 'resolved'.

The player from Austria had difficulties withdrawing winnings from Superb Casino. Despite being continually told to wait for approximately a month, the issue remained unresolved. We attempted to contact Superb Casino multiple times to mediate the situation, but received no response. As a result, the complaint was closed as 'unresolved', which negatively affected the casino's rating. Unfortunately, the casino was unlicensed, limiting further avenues for resolution.

The player from the UK was dealing with a delayed withdrawal. Despite having made the request two weeks prior and having his account verified, he had not received his winnings of £318. We attempted to mediate with Superb Casino but they failed to respond to our inquiries. Given the casino's history of non-responsiveness and lack of a valid license, we marked the complaint as 'unresolved'. We advised the player to consider casino reviews and ratings in the future to avoid similar issues.

The player from Australia had experienced a delay with a $3000 AUD withdrawal from Superb casino. Despite initially stating a 24-48 hour processing time, the casino had altered the stated period to 7-21 working days post withdrawal request. The player confirmed that he had passed the KYC verification and hadn't used bonuses to accumulate his winnings. We had attempted to contact the casino to resolve the issue, but received no response. As the casino operated without a valid license and didn't refer to any ADR service, we marked the complaint as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to choose casinos by their reviews and ratings in the future to avoid such situations.

A UK player was facing problems with his withdrawal of £127 from superb.bet due to excuses from the casino including staff shortages and compliance checks. Recently, the player had been barred from accessing his account for unknown reasons. After a thorough investigation and multiple attempts to contact the casino, we received no response. As a result, we marked the complaint as 'unresolved', which negatively impacted the casino's rating. Unfortunately, due to the casino's lack of cooperation, we were unable to provide a satisfactory solution to the player's issue at that time.

The player from the United Kingdom had been waiting for a payout for 29 working days. He had an additional £4000 in his account but couldn't withdraw until the first payout was done. He hadn't made any previous withdrawals from this casino, and his winnings were accumulated without a bonus. Despite attempts to contact the casino, we received no response. Unfortunately, since the casino operated without a valid license and didn't refer to any ADR service, there was no gaming authority to turn to. We marked the complaint as 'unresolved', which may have negatively affected the casino's rating. We advised the player to choose casinos based on their reviews and ratings in the future to avoid similar situations.

The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting this complaint. His money had not been received yet. After the player had provided all necessary documents and communication with the casino, we attempted to contact the casino to resolve the issue. However, the casino did not respond to our inquiries. Due to a lack of cooperation from the casino, we were unable to resolve the player's issue. Consequently, the complaint was closed as 'unresolved', which negatively impacted the casino's rating. The casino in question was not licensed, limiting further actions.

The player from the United Kingdom, after verifying the account, won £180 but has been receiving conflicting information via chat. Additionally, the casino has not responded to her emails and didn´t respond to Casino Guru representative´s attempts either.

The player from the United Kingdom had experienced a withdrawal delay from the casino. Despite the casino's claim of quick withdrawals within 24-48 hours, he had been waiting for 7 weeks and had received no response to his emails for 2 weeks. His account had been verified before he made the withdrawal and his winnings were from a deposit, not a bonus. Despite our efforts to contact the casino, there was no cooperation from their side. As the casino operated without a valid license and didn't refer to any Alternative Dispute Resolution (ADR) service, there was no gaming authority to turn to. We had marked the complaint as 'unresolved', which may have negatively affected the casino's rating.

The player from Germany had deposited 200 Euro via credit card to an online casino, but the funds hadn't reflected in his casino account. Despite his attempts, the casino's customer service hadn't responded. The player had provided necessary proofs and blocked his account, hoping for a refund. We had tried to mediate the issue, but the casino, known for its uncooperative behavior, hadn't responded to our attempts. As the casino was operating without a valid license, there was no gaming authority to turn to. We had marked the complaint as 'unresolved', which might have negatively affected the casino's rating. We had advised the player to choose casinos based on their reviews and ratings in the future.

The player from Ontario made a withdrawal request a month ago for $220 using bank wire. Despite being informed that it would take 7-21 days, the process hasn't been completed. The casino's live chat service maintains that the reason is a heavy workload in the financial department. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from Spain, struggling with gambling addiction, has requested the closure of their account and a refund of their €690 deposit. Despite multiple attempts, the player's emails and chat messages remain unanswered, and the account continues to be active. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany has experienced a withdrawal delay from a casino since July 25, 2023. The customer service mentions that the finance department is reviewing his transaction, but it's been over a month despite several previous successful withdrawals.

The player from Greece is facing prolonged withdrawal delay. Despite completing the account verification and being informed that the withdrawal process takes 7-21 business days, his request to withdraw 417 euro is still pending after the declared period at the online casino. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from the United Kingdom requested a £500 withdrawal 30 days ago but it is still pending. Despite reaching out to Live Chat and sending emails, the player has received no response regarding the delay. The casino failed to react to our messages so without reaction rfom its side we were forced to close the complaint as unresolved.

The player from the United Kingdom is accusing Superb Casino of operating without a license, breaking laws, and using potentially cloned games. We tried to contact the casino to find out more information about the player's withdrawal request that had been pending for a long time, however the casino didn't react to our messages. We were forced to close the complaint as unresolved without reaction from the casino.

The player from the UK made a deposit. Now he would like to withdraw his deposit because he is dissatisfied with the casino website. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Lower Saxony requested a withdrawal prior to submitting this complaint. Unfortunately, the payment of their winnings was delayed. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.