Spicy Jackpots Casino Review

The player from the UK had made a withdrawal request on 26th January but hadn't received her winnings yet. Despite numerous chats with support, she had received no resolution and after waiting longer than the stated 21 days, she was told the payment was still "in process". The player had expressed concern over the casino having her personal information and irregularities in transactions. We had informed the player that due to the casino's "No Reaction Policy" and several unresolved cases, her complaint would be closed as "unresolved", affecting the casino's rating. We had also advised her to avoid this casino due to their lack of responsiveness and cooperation.

The player from United Kingdom requested a 500 withdrawal two months ago and is still waiting for funds to be paid out. Due to the 'no-reaction' policy of the casino we closed the complaint and applied penalty to the casino's rating.

The player from the United Kingdom has made a withdrawal request on 7th of January 2024 but, despite receiving a notification email, the funds have not been transferred. The player has sent many emails without getting a response and was told to be patient when using the live chat. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom was facing a delayed withdrawal of £700 since October. The casino was not replying to emails and had removed the online chat from its site. Despite our efforts to mediate, the casino had continued its No Reaction Policy, ignoring our attempts to negotiate. We requested additional information from the player to help resolve the issue but received no response. As a result, we were unable to investigate further and the complaint had been rejected.

The player from the United Kingdom had been waiting over 3 weeks for a withdrawal request. She had also experienced a deposit cancellation from the casino side, but the funds had been withdrawn from her bank. After our team had requested additional documents to help investigate the issue, the player failed to respond. Consequently, we had to reject the complaint due to a lack of further information. This decision was taken because without the player's cooperation, we were unable to proceed with the investigation or provide potential solutions.

The player from the UK has been waiting for her withdrawal for over a month. The casino keeps repeating that the process takes 7-21 days, but they exceed this timeline. Communication has been insufficient, with the casino failing to respond to emails. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The UK player is experiencing withdrawal delay lasting over 21 days from an casino, which does not reply to emails and has customer service representatives that end chats abruptly. The complaint was closed as unresolved as the casino has no reaction policy.

The player from Germany had requested a withdrawal over a month ago, which had been approved but was not received. Despite having contacted customer support multiple times, he had only received generic responses or none at all. The player had claimed to have fulfilled all bonus requirements and denied having received the payout. We had asked for relevant communication between the player and the casino for further investigation. However, the player had failed to respond to our messages, leading us to reject the complaint due to a lack of necessary information for further investigation.

The player from the Isle of Man has been waiting for a withdrawal for a week with the casino's chat team ending the chat when questioned and email communications ignored. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from Australia has been waiting for a withdrawal since August 1st, despite being constantly told it's pending in their casino account. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.