Betmomo Casino Review

The player from Canada reported that her account at Betmomo Casino, which had been blocked for six months due to the casino’s lack of funding, was mistakenly closed. She requested reactivation of her account. We attempted to gather more information about her account balance at the time of closure and whether she had contacted customer support for reactivation. However, due to the player's lack of response to our inquiries, we were unable to proceed with the investigation and had to reject the complaint.

The player from Cameroon had been waiting for three days for his account to be reopened, and he had money in it. He admitted to creating a second account after losing access to his first one, which led to both accounts being blocked by the casino. The player claimed there were other users who experienced the same issue and had their accounts reopened. We explained that creating multiple accounts was a serious violation of most online casinos' rules and typically resulted in account closure and winnings confiscation. Despite extending the response period, the player didn't provide further information, leading us to reject the complaint.

The player from Slovakia had experienced issues with withdrawing their funds from a casino. The player had requested a withdrawal one month ago using a cryptocurrency method, but the casino had repetitively canceled the request, instructing the player to use a correct USDT TRC20 address. Despite multiple attempts, no successful withdrawal had been made. We had attempted to facilitate communication between the player and the casino, but the casino failed to respond. Given the casino's lack of a valid license and unresponsiveness, we had no choice but to mark the complaint as 'unresolved'. This could have potentially affected the casino's rating negatively.