HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,477Opened870Unresolved5,831Resolved13,788Rejected22,988
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Gxmble Casino - Player's account blocked amid pending withdrawal.

Unresolved Submitted: 12 Feb 2024
Black points: 341
Disputed amount: €2,000
Safety Index 1.7 Very low
Our verdict No reaction policy

Fortune Clock Casino - Player experiences repeated withdrawal denials.

Unresolved Submitted: 11 Feb 2024
Black points: 499
Disputed amount: €4,729
Safety Index 5.2 Below average
Our verdict No reaction policy

BetdaVirada Casino - Player has issues with multiple delayed withdrawals.

Unresolved Submitted: 10 Feb 2024
Black points: 140
Disputed amount: 3,000 R$
Safety Index 3.4 Very low
Our verdict Insufficient evidence from casino

The Pokies Casino - Player's casino account has been locked.

Unresolved Submitted: 09 Feb 2024
Black points: 522
Disputed amount: A$1,000
Safety Index 2.7 Very low
Our verdict No reaction

Spin.bet.br Casino - Player's withdrawal of winnings is delayed.

Unresolved Submitted: 08 Feb 2024
Black points: 876
Disputed amount: 11,150 R$
Safety Index 4.5 Low
Our verdict No reaction

Scooby Bet Casino - Player's account blocked, refund delayed.

Unresolved Submitted: 08 Feb 2024
Black points: 118
Disputed amount: €118
Safety Index 6.7 Above average
Our verdict No reaction

ProntoBet Casino - Player’s withdrawal of 14,000 euros has been delayed.

Unresolved Submitted: 07 Feb 2024
Black points: 1,999
Disputed amount: €14,000
Safety Index 7.8 Above average
Our verdict No reaction policy

Betway Casino MX - Player’s withdrawal is delayed.

Unresolved Submitted: 07 Feb 2024
Black points: 133
Disputed amount: Mex$26,000
Safety Index 9.3 Very high
Our verdict No reaction policy

Golden Genie Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Feb 2024
Black points: 72
Disputed amount: €220
Safety Index 0.6 Very low
Our verdict No reaction policy

Spicy Jackpots Casino - Player's withdrawal is delayed.

Unresolved Submitted: 06 Feb 2024
Black points: 107
Disputed amount: £450
Safety Index 1.8 Very low
Show more complaints (+10)
Showing 3,431 - 3,440 of 5,831 complaints
1...343 344 345...584
Go to pageof 584 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.