Betor Casino Review

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Payment methods

Owner TRELANGEN a.s.

Established 2019

Estimated annual revenues

> $5,000,000

Licensing Authorities

Czech Republic

OverviewBonusesUser reviews16Safety Index explainedDiscussion3Payment methods4

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Betor Casino Review

We've thoroughly reviewed Betor Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Betor Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Betor Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower rating than it currently has from us, however, because of the availability of brick-and-mortar establishments and the credibility they add to the online casino, we've decided to increase our rating a little bit.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 60 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Based on all of the information mentioned in this review, we can conclusively say that Betor Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Games
Show all

Slots

No roulette

No blackjack

No betting

No video poker

No bingo

No baccarat

No jackpot games

No live games

No poker

No craps

No keno

No scratch cards

No eSports betting

No crash games

Language options

Czech website

Only Czech customer support

Only Czech live chat

Game providers

Positives

Very friendly support
Unique e-gaming slot machines known from land based casinos
Phone customer support available
Nice website

Negatives

Only slot games
Live chat support is not available 24/7

Interesting facts

For residents of Czech Republic only
Small casino targeting Czech Republic

Author & Guarantor: Natalia Burlutskaia Last updated: 13 Nov 2023 Anything incorrect or missing? Let me know

Betor Casino bonuses

Browse all bonuses offered by Betor Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Betor Casino

This is a place to share experience with Betor Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

mirko176

Visitor

• 2 months ago

Betor casino is an interesting casino that also offers promotions...it started offering a birthday bonus
The selection of games is sufficient for me
Support always solved all my questions quickly
I really recommend it to everyone

Birthday Bonus
Narodeninový Bonus
Fast Document Verification
Rýchle Overenie dokladov
Fast support
Podpora rýchla

None
Žiadne

retizak

Junior Apprentice

• 3 months ago

Simple and clear website. Basic selection of games. Unfortunately, the casino offers almost no promotions and bonuses. The threshold for earning a loyalty bonus in the form of cashback has rapidly moved up. A plus is a relatively quick payment to the bank account. However, the competition is much more keen to retain regular players.

quick payout to bank account
rychlá výplata na bankovní účet
clear website
přehledné webové stránky

few promotions and bonuses
málo akcí a bonusů
small selection of games
malý výběr her

pepa255

Advanced Novice

• 4 months ago

Betor has clear, well-functioning and intuitive pages. The only downside is the smaller selection of games. They should add something from netent and so on. I have my opinion on kayot and egaming, I call them slot machines because I have not won anything on them in my entire gaming career. Deposits are easily withdrawn very quickly within hours

I choose the speed
Rychlost vyberu
Simply deposit
Jednoduchy vklad
Clarity
Prehlednost
Today it is possible to verify via ib
Dnes uz moznost overeni pres ib
Credibility
Duveryhodnost

They had a choice of providers except Netent
Maly vyber poskytovatelu chybi netent

vodrazkaradim

Novice

• 5 months ago

They took me to court because I wanted to return the deposit. They blocked my account, confiscated my money and didn't answer my emails.

pynzetus

Novice

• 5 months ago

I haven't had any extra winnings here yet, but I forgot to mention the possibility of registration even without a Slovak bank account, a big +++++ for me. the possibility of risking egaming 4 times

the possibility of registration without a Sk bank account
možnosť registrácie bez Sk bankového účtu
risking egaming as on egaming machines (4 times)
riskovanie egaming ako na automatoch egaming (4násobky)
a large selection of games
veľký výber hier

I suspect no bonus (in my case)
bonus tuším žiaden (v mojom prípade )
weaker wins
slabšie výhry

Atlantic

Visitor

• 8 months ago

I will rate the online casino as such. I will completely leave the branch in Brno out of the review.
In my opinion, they want too much information from the user, at the same time they are connected to probably all the authorities - you lose your ID card, report it to the municipality and suddenly the betor knows it and blocks your account until you send a photo of the new document.

Online support only answers what it wants, or it knows the ball and answers nonsense.
In the game plan, there are certain percentage returns for each game, which do not correspond to reality.
The reality is that if you repeatedly win and withdraw under your name in a certain game, they change the settings so that you just don't win anymore.

Loyalty bonuses used to be such that every Monday you received at least CZK 50 for deposits and spins from the previous week for 6,000...
Now even 9,500 a week is not enough for them, and I only get 100 kc with weekly deposits of 21,300 kc.
Phew

I don't know
Nevím
It can be won
Dá se vyhrát

Few games. Betor.sk has a lot more games, mainly because betor is an online casino focused on the Czech Republic.
Malo her. Betor.sk má o dost více her, hlavně že betor je online casino zamerene na ceskou republiku.
Constantly repeating algorithms in the games, and I really get tired of watching the same combination on the machine, sometimes even right after each other (e.g. non-winning combinations and symbols are arranged in the same way as the previous spins)
Ve hrach stale opakujici se algoritmy a fakt mě kolikrat uz nebaví sledovat stejnou kombinaci na automatu, někdy i hned po sobě (napr. Nevyherni kombinace a symboly jsou stejně poskládané jako predchozi otoceni)
Collection of personal data
Sběrna osobních údajů

sisougrupiddo

Novice

• 1 year ago

It's a fun gaming site. Money can be withdrawn at any time, as long as it's there. In addition to slots, you can bet something on sports. Promotions are also run regularly.

I want some more types of games

teryx21

Visitor

• 1 year ago

super casino I give five stars ⭐⭐⭐⭐☀, but only for a reward 🤣🤣🤣

Betor is great except for 👇
Betor je super až na 👇

Too bad he doesn't go through the paysafe
Škoda že nejde pres paysafe

Ousek7505

Novice

• 2 years ago

Absolutely cool casino for me. This is especially true for players who prefer slots from e-gaming. Currently, you can even verify your identity through Bank Identity. I don't know how long they have it, but it's probably for some time - it was my last week and they wrote about it here at the beginning of the year https://24casino.cz/betor-casino-navod-na-online-registraci-snadno-a -fast/
They also have games from Kajota and Synot. The deposit was seamless and the withdrawal also took place within 2 days. In addition, I received a CZK 200 registration bonus.

online verification via bank
online ověření přes banku
the largest selection of e-gaming slots
největší výběr e-gaming slotů
free registration bonus
registrační bonus zdarma

I miss roulette and blackjack
Chybí mi ruleta a Blackjack

wilhelmblameberg

Visitor

• 2 years ago

Tragedy. Full registration and verification of identity is not possible by default through the bank, but exclusively through their partner Neterapay, where you have to fill in an electronic form and wait for the postman to hand you a letter with a code. Terrible. I didn't even finish the registration

Janina00

Novice

• 2 years ago

Super casino with good games just a pity the bonus is not bigger or that there are no more.
There could be more games

Good games, registration bonus super
Dobré hry, registrační bonus super

A small bonus
Malý bonus

Vlk0307

Visitor

• 2 years ago

The games are very good. The bonuses could improve. And the gaming games are good.

Karasito21

Advanced Novice

• 2 years ago

I'm disappointed with my identity verification

Finished bonus
Bonus po dokonceni

Complexity and few bonuses
Slozitost a málo bonusů

Neparka

Unregistered user

• 2 years ago

You win at first, but then they twitch you and you can play whatever you want from the few games. You don't even knock when he's eating it.

I don't know any pros, I jumped with them
Žádný klad neznám, skočil jsem s nimi

Few games and only losses
Málo her a jen prohry

Safety Index of Betor Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betor Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Reputation helped by land-based casinos or betting shops

Complaints about Betor Casino and related casinos (10)

10All0Opened1Not solved1Solved8Rejected

Complaints directly about Betor Casino

Unresolved Our verdict

No reaction, good regulator

Black points: 60

Disputed amount: 100 Kč

Player’s deposit not credited to account.

The player from the Czech Republic had deposited funds into his online casino account, but the amount hadn't been credited. The casino operator had acknowledged the deposit and assured him that it would be returned, but over a month had passed without resolution. The player's attempts to resolve the issue had been further complicated by his account being blocked. Despite our team's intervention and invitations for the casino to participate in resolving the complaint, the casino did not respond. Consequently, we had been forced to close the complaint as 'unresolved', negatively affecting the casino's rating.

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Submitted: 13 Feb 2024

Player stopped responding

Disputed amount: 89 Kč

The player's experiencing an unspecified issue.

The player's experiencing an unspecified issue with Betor Casino. The complaint was closed as the player stopped responding.

Submitted: 14 Sep 2022

Player stopped responding

Disputed amount: €5

The player's balance disappeared.

The player's balance disappeared without any explanation. The complaint was rejected as the player stopped responding.

Submitted: 11 Mar 2022

Player stopped responding

Disputed amount: ??

Player wishes to close her casino account.

The player from Slovakia would like to close her casino account. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 30 Jan 2022

Player stopped responding

Disputed amount: 500 Kč

Player is inquiring help.

The player from the Czech Republic is experiencing some problems. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 14 Jan 2022

Insufficient evidence from player

Disputed amount: ??

Player complains that they didn’t win anything.

The player from Czech Republic is dissatisfied with the casino’s RTP (Return to Player). We’ve rejected this complaint in our system due to a lack of evidence.

Submitted: 18 Oct 2021

Player stopped responding

Disputed amount: 800 Kč

Player’s winnings disappeared.

The player from the Czech Republic requested a withdrawal and was informed by the casino she didn’t win anything. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 31 May 2021

Resolved Our verdict

Case closed

Disputed amount: 7,000 Kč

Player is dissatisfied with the withdrawal process.

The player from the Czech Republic complains about delayed withdrawal. The casino’s support claims that there are no pending withdrawals and they have to investigate. The player received his winnings, therefore we marked the complaint as resolved.

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Submitted: 22 Oct 2020

Other

Disputed amount: 200 Kč

Player’s deposit has never been credited into his account.

The player has deposited money into his account, but it took longer than usual to credit it to his account. The player is dissatisfied with the bonus policy and RTP as well. Unfortunately, we couldn't help with any of these problems.

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Submitted: 01 Oct 2020