HomeOnline CasinosCasino Heroes Review
Casino Heroes Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (17)
  • Mastercard
  • VISA
  • Nordea
  • Bank transfer
  • OP-Pohjola
  • Volt
  • Interac
  • Brite
Withdrawal limits
 per month
€14,999
Techno Offshore Limited
2014
> $1,000,000
OverviewBonusesUser reviews71Safety Index explainedDiscussion1Payment methods17
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
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Casino Heroes Review

We've thoroughly reviewed Casino Heroes and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Casino Heroes is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casino Heroes is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 4 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,904 black points in total, out of which 1,595 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Casino Heroes has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Casino Heroes has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (17)
  • Mastercard
  • VISA
  • Nordea
  • Bank transfer
  • OP-Pohjola
  • Volt
  • Interac
  • Brite
Withdrawal limits
 per month
€14,999

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (108)

  • Nolimit City
  • Pragmatic Play
  • Novomatic
  • Microgaming
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
  • Evolution Gaming
CASINO SCREENSHOTS
casino_heroes_game_gallery_desktop
casino_heroes_homepage_desktop
casino_heroes_promotions_desktop
casino_heroes_game_gallery_mobile
casino_heroes_homepage_mobile
casino_heroes_promotions_mobile

Positives

  • Excellent reputation since its establishment in 2014
  • Popular progressive jackpot slots
  • Huge selection of game providers
  • Various responsible gambling options available

Negatives

  • Live chat support is not available 24/7
  • Not all payment methods are available for all countries
  • Deposit and withdrawal fees

Interesting facts

  • Small international casino
Author & Guarantor: Ivana Fair Last updated: 22 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Casino Heroes bonuses

Browse all bonuses offered by Casino Heroes, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (71)

User reviews of Casino Heroes

This is a place to share experience with Casino Heroes. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 71 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 2 months ago
I had won €2,925 using a welcome bonus at Casino Heroes. However, after my account was verified, the casino confiscated his winnings without any explanation. I played the maximum bet limit during bonus wagering and provided additional documents to explain my money transactions. Also got reached out to the casino for clarification, but they only stated that their security team had flagged breaches of the casino T&Cs without providing further details or evidence. Now i try to contact the Kahnawake Gaming Commission for further assistance. Also this Casinoheroes site promotes himselfs as "MGA licenced" but its not. I would stay away from this Heroes LTD casinos.
  • nonsticky bonus
  • Confisticated winnings
  • Support doesn't do teamwork
  • No explanation for my situation
  • Hard verifications
• 2 years ago
love the concept, the rewards, the ability to buy spins and how easy it is to navigate. Truthfully, it's the blitz mode that keeps me coming back. Fantastic feature.
Only negative would be for my deposits and losses I receive next to no offers or communications. Never a reload, nothing. The same on any other casino and I receive a lot.
Safety Index explained

Safety Index of Casino Heroes explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Heroes. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Complaints about Casino Heroes and related casinos (33)

33All0Opened11Not solved9Solved13Rejected

Complaints directly about Casino Heroes

Complaints about related Boom Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €10,000
Boom Casino
Safety Index:Above average
Submitted: 18 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €400
Boom Casino
Safety Index:Above average
Submitted: 22 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €800
Boom Casino
Safety Index:Above average
Submitted: 03 Jan 2021

Complaints about related Simple Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €200
Simple Casino
Safety Index:Above average
Submitted: 14 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €3,250
Simple Casino
Safety Index:Above average
Submitted: 03 Aug 2021
Show more complaints (+7)
Discussion

Casino Heroes Discussion

Discuss anything related to Casino Heroes with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

Casino Heroes payment methods

MastercardVISANordeaBank transferOP-PohjolaVoltInteracBriteSäästöpankkiS-PankkiDanske BankHandelsbankenPOP PankkiOmaSPAktiaCryptoPayAlandsbanken
Currencies
CAD,EUR
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