- nonsticky bonus
- Confisticated winnings
- Support doesn't do teamwork
- No explanation for my situation
- Hard verifications
Rated by 71 users
Our expert casino review team has carefully analysed Casino Heroes in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Casino Heroes has a Below average Safety Index of 6.1, which makes it a less than ideal option for most players in terms of fairness and safety. Proceed with reading our Casino Heroes review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Casino Heroes, we read and assessed Terms and Conditions of Casino Heroes in-depth. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Casino Heroes a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find Casino Heroes on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Casino Heroes has landed a Below average Safety Index of 6.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Heroes to be unfair.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 5 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,747 black points in total, out of which 2,525 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of Casino Heroes shared by 71 users has resulted in a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Casino Heroes belongs to Techno Offshore Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Casino Heroes has a gambling license in Kahnawake. Their license was granted by Kahnawake Gaming Commission.
Casino Heroes accepts 17 payment options. This includes: Mastercard, VISA, Nordea, Bank transfer, OP-Pohjola, Volt, Interac, Brite, Aktia, Säästöpankki, S-Pankki, Danske Bank, Alandsbanken, Handelsbanken, POP Pankki, OmaSP, CryptoPay.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits | Win limits |
---|---|
EUR 14,999 per month | No win limit |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Casino Heroes.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Finnish |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Casino Heroes, account problems, withdrawals, or other issues, it holds significant value for us. We would say Casino Heroes has a good customer support based on the responses we have received during our testing.
You can play these types of games at Casino Heroes: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows.
Titles supplied by 108 casino game providers are available. This includes Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, BGaming, Endorphina, Wazdan, PariPlay, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Booming Games, High 5 Games, Genesis Gaming, Relax Gaming, PearFiction Studios, Jelly, Probability Jones, Fantasma Games, Old Skool Studios, Half Pixel Studios, Wizard games, BB Games, Boomerang Studios, G Games, Dice Lab, ALL41 STUDIOS, Armadillo Studios, Revolver Gaming, Northern Lights Gaming, Four Leaf Gaming, Triple Edge Studios, Matrix iGaming, Infinity Dragon Studios, Givme Games, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Real Dealer Studios, Gameburger Studios, Atomic Slot Lab, Neon Valley Studios, OctoPlay, Skywind Group, Pulse 8 Studios, Peter & Sons, AvatarUX, Blue Guru Games, Aurum Signature Studios, Games Global, Golden Rock Studios, Stormcraft Studios, Circular Arrow, 4ThePlayer, Ino Games, Swintt, Felt Gaming, Win Fast, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Spribe, Gamomat, Arcadem, CandleBets, TrueLab Games, Lady Luck Games, Spearhead Studios, RAW iGaming, Bang Bang Games, Foxium, D-Tech, Onlyplay, Crazy Tooth Studio, Zonelock, Oryx Gaming, Gaming Corps, Switch Studios, JVL, Plank Gaming, Yolted, Synot Games, Hot Rise Games, Stakelogic, SpinPlay Games, Neko Games, Gold Coin Studios, Kalamba Games, Just For The Win, Sigma Gaming, Silverback Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play, blablablastudios.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Casino Heroes based on the data from our database.
Browse all bonuses offered by Casino Heroes, including their no deposit bonus offers and first deposit welcome bonuses.
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