HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44431Opened949Not solved5561Solved12533Rejected25388
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 20
Disputed amount: €100

Mr. Green Casino - The player struggles to verify his account.

Mr. Green Casino
Safety Index:High Submitted: 29 Jun 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 144
Disputed amount: €600

CasinoWin.bet - Player’s withdrawal has been delayed.

CasinoWin.bet
Safety Index:Very low Submitted: 29 Jun 2022
Unresolved Our verdict

Against fair gambling

Black points: 73
Disputed amount: €280

Hotline Casino - Player’s bonus winnings were voided.

Hotline Casino
Safety Index:Low Submitted: 29 Jun 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 52
Disputed amount: €200

Wild Pharao Casino - Player's withdrawal has not been processed.

Wild Pharao Casino
Safety Index:Very low Submitted: 28 Jun 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 102
Disputed amount: €500

Bet2U Casino - The player's withdrawal is delayed.

Bet2U Casino
Safety Index:Very low Submitted: 28 Jun 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 64
Disputed amount: 2,700 лв

inbet Casino - The player's account got closed.

inbet Casino
Safety Index:Above average Submitted: 28 Jun 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 51
Disputed amount: €500

Wild Pharao Casino - The player's withdrawal is delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 28 Jun 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 374
Disputed amount: £2,000

Mr Sloty Casino - The player's withdrawal is delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 28 Jun 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 263
Disputed amount: $400

Bitlucy Casino - Player’s withdrawal has been delayed.

Bitlucy Casino
Safety Index:Very low Submitted: 27 Jun 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 61
Disputed amount: £150

Mr Sloty Casino - Player’s deposit has never been credited to his account.

Mr Sloty Casino
Safety Index:Very low Submitted: 27 Jun 2022
Show more complaints (+10)
Showing 3,411 - 3,420 of 5,561 complaints
1...341 342 343...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news