HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37111Opened1034Not solved4914Solved10292Rejected20871
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Delayed payment, status unknown

Black points: 343
Disputed amount: €3,000

Ares Casino - The player's withdraw is delayed.

Ares Casino
Safety Index:Very low Submitted: 04 Feb 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 3436
Disputed amount: €5,000

BetWorld247 Casino - Player’s struggling to withdraw her winnings.

BetWorld247 Casino
Safety Index:Very low Submitted: 03 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 131
Disputed amount: €480

CobraSpins Casino - Player’s struggling to complete the account verification.

CobraSpins Casino
Safety Index:Very low Submitted: 03 Feb 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 162
Disputed amount: 15,000 INR

Cricket.Bet Casino - Player’s winnings haven’t been rewarded.

Cricket.Bet Casino
Safety Index:Below average Submitted: 02 Feb 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2030
Disputed amount: €1,800

Haiti Casino - Player has been asked to provide documents for additional verification.

Haiti Casino
Safety Index:Low Submitted: 02 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 76
Disputed amount: €600

CasinoWin.bet - The player's withdrawal is delayed.

CasinoWin.bet
Safety Index:Very low Submitted: 02 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 134
Disputed amount: €500

Pulp Casino - The player's account got blocked.

Pulp Casino
Safety Index:Very low Submitted: 02 Feb 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 124
Disputed amount: €2,374

Locowin Casino - The player's balance was voided.

Locowin Casino
Safety Index:Above average Submitted: 01 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 186
Disputed amount: €800

Lucky Wins Casino - Player’s withdrawal has been delayed.

Lucky Wins Casino
Safety Index:Very low Submitted: 01 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 134
Disputed amount: €500

Jupi Casino - Player is struggling to verify his account.

Jupi Casino
Safety Index:Very low Submitted: 01 Feb 2022
Show more complaints (+10)
Showing 3,401 - 3,410 of 4,914 complaints
1...340 341 342...492
Go to pageof 492 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news