HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,642Opened753Unresolved5,520Resolved13,171Rejected22,198
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Opabet Casino - Player’s withdrawal is delayed due to verification issue.

Unresolved Submitted: 02 Dec 2025
Black points: 100
Disputed amount: €324
Safety Index 5.2 Below average
Our verdict Insufficient evidence from casino

Leon Casino - Player's tournament prize has been confiscated.

Unresolved Submitted: 01 Dec 2025
Black points: 280
Disputed amount: 3,000 R$
Safety Index 1.1 Very low
Our verdict Insufficient evidence from casino

Woopwin Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 01 Dec 2025
Black points: 2,262
Disputed amount: €6,505
Safety Index 6.0 Below average
Our verdict No reaction policy

Wager Tales Casino - Player's withdrawal is delayed.

Unresolved Submitted: 01 Dec 2025
Black points: 58
Disputed amount: €400
Safety Index 2.4 Very low
Our verdict No reaction policy

Goldbet Casino - Player's account is closed after withdrawal decline.

Unresolved Submitted: 30 Nov 2025
Black points: 189
Disputed amount: €800
Safety Index 4.2 Low
Our verdict No reaction policy

Rizzio Casino - Player’s account closure is delayed.

Unresolved Submitted: 30 Nov 2025
Black points: 532
Disputed amount: €3,500
Safety Index 1.4 Very low
Our verdict Failed self-exclusion

LuckyMax Casino - Player’s self-exclusion request is delayed.

Unresolved Submitted: 29 Nov 2025
Disputed amount: ??
Safety Index 0.2 Very low
Our verdict No reaction policy

ShinyWilds Casino - Player's account has been closed without a payout.

Unresolved Submitted: 29 Nov 2025
Black points: 483
Disputed amount: C$4,950
Safety Index 3.5 Low
Our verdict No reaction policy

Winstler Casino - Player’s withdrawal is delayed with account issues.

Unresolved Submitted: 29 Nov 2025
Black points: 556
Disputed amount: €10,000
Safety Index 2.4 Very low
Our verdict No reaction policy

Royal Reels Casino - Player's account has been closed unexpectedly.

Unresolved Submitted: 28 Nov 2025
Black points: 178
Disputed amount: A$1,300
Safety Index 8.3 High
Show more complaints (+10)
Showing 1,171 - 1,180 of 5,520 complaints
1...117 118 119...552
Go to pageof 552 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!