Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Fortunica Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Is the deposit recorded in your deposit history? Under what status?
- Have you made any previous successful deposits in the casino using the same payment method?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Fortunica Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Is the deposit recorded in your deposit history? Under what status?
- Have you made any previous successful deposits in the casino using the same payment method?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Edited by a Casino Guru admin