HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,233Opened873Unresolved5,785Resolved13,725Rejected22,850
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Fortune Lounge Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 08 Feb 2026
Black points: 157
Disputed amount: A$1,001
Safety Index 3.4 Very low
Our verdict No reaction policy

Goldbet Casino - Player's referral earnings are confiscated.

Unresolved Submitted: 08 Feb 2026
Black points: 40
Disputed amount: 86 USD₮
Safety Index 4.1 Low
Our verdict No reaction policy

Holy Luck Casino - Player requests account closure and refund.

Unresolved Submitted: 08 Feb 2026
Black points: 484
Disputed amount: €3,000
Safety Index 2.1 Very low
Our verdict Failed self-exclusion

Luckygem Casino - Player's self-exclusion request is ignored.

Unresolved Submitted: 08 Feb 2026
Black points: 292
Disputed amount: €495
Safety Index 1.8 Very low
Our verdict Against fair gambling

Claps Casino - Player's withdrawal is denied.

Unresolved Submitted: 07 Feb 2026
Black points: 20
Disputed amount: 20 USD₮
Safety Index 4.9 Low
Our verdict No reaction

Casina Casino - Player claims that payment has been delayed.

Unresolved Submitted: 07 Feb 2026
Black points: 260
Disputed amount: €900
Safety Index 6.9 Above average
Our verdict No reaction policy

LuckyMax Casino - Player's account deletion request is ignored.

Unresolved Submitted: 07 Feb 2026
Black points: 583
Disputed amount: €3,960
Safety Index 0.2 Very low
Our verdict Uncertain case

Zinkra Casino - Player's winnings have been confiscated.

Unresolved Submitted: 07 Feb 2026
Black points: 82
Disputed amount: €468
Safety Index 7.8 Above average
Our verdict No reaction policy

Mania Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 06 Feb 2026
Black points: 98
Disputed amount: €820
Safety Index 3.2 Very low
Our verdict No reaction policy

BetNjet Casino - Player's account closure request is ignored.

Unresolved Submitted: 06 Feb 2026
Black points: 360
Disputed amount: €2,000
Safety Index 3.4 Very low
Show more complaints (+10)
Showing 1,161 - 1,170 of 5,785 complaints
1...116 117 118...579
Go to pageof 579 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.