Zinkra Casino Review

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Payment methods

Show all (14)

Withdrawal limits

per month

€20,000

per week

€5,000

Owner Starscream Limited

Established 2021

Estimated annual revenues

> $1,000,000

Licensing Authorities

Kahnawake (KGC)

OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods14

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Case opened Current status

Zinkra Casino Review

We've thoroughly reviewed Zinkra Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Zinkra Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 315 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: Zinkra Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Zinkra Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (14)

Withdrawal limits

per month

€20,000

per week

€5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (57)
Game providers (57)

CASINO SCREENSHOTS

Positives

Good selection of game providers
Live dealer games are available
Live chat support is available 24/7

Negatives

Not all of the terms and conditions are translated to the language option provided on the website
Not all payment methods are available for all countries

Interesting facts

Small international casino

Author & Guarantor: Stefan Manson Last updated: 12 Oct 2023 Anything incorrect or missing? Let me know

Zinkra Casino bonuses

Browse all bonuses offered by Zinkra Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Zinkra Casino

This is a place to share experience with Zinkra Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

TMatura96

Unregistered user

• 1 year ago

Biggest sh*** on the market when it comes to casinos. The verification alone takes hours and when you want to play a round of blackjack, all of a sudden it starts to hang ^^.
Thus some missions shot to the wind. Stay away from these scammers!!!

Anonymized458

Adept

• 1 year ago

Absolute rubbish casino, both in terms of programming and support. The verification of the e-mail address is not possible because wrong links are sent again and again. Even the support does not understand the problem. Thus, a newly opened account remains permanently blocked. Great achievement for a new casino

Nothing possible because registration cannot be completed
Nichts möglich, da Registrierung nicht abgeschlossen werden kann

incorrectly sends links for mail verification
versendet fehlerhaft Links zur Mailverifizierung
Support does not understand problem and cannot solve it
Support begreift Problem nicht und kann es nicht lösen
Despite reopening, the account remains blocked due to missing verification.
Trotz Neueröffnung bleibt Account wegen fehlender Verifizierung gesperrt.

Freudstein

Apprentice

• 2 years ago

Hands off, as soon as you win, the payout option is deactivated in the player account, and the operator gives a technical problem as the reason, which is a lie
The technical team allegedly worked on the problem for 5 days but couldn't solve it, ultimately they just want to ensure that the profit is gambled away again and they can avoid the payout, for me they are scammers of the worst kind, play here no case you will not get any money in your account if you win

NOTHING NOTHING
NICHTS NICHTS NICHTS

FRAUD , LIES , PAYOUT DEACTIVATION , RIP OFF , CRIME
BETRUG , LÜGEN , AUSZAHLUNGSDEAKTIVIERUNG , ABZOCKE , VERBRECHEN

Safety Index of Zinkra Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Zinkra Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.2/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Zinkra Casino and related casinos (9)

9All1Opened1Not solved5Solved2Rejected

Complaints directly about Zinkra Casino

Waiting for player to reply

0d 12h 35m 19s

Disputed amount: $62

Player's withdrawal delayed due to deposit issue.

The player from Canada won through free spins and fulfilled the wagering requirements. However, the casino demanded a deposit before cashing out. After making the deposit, the casino claims they're yet to receive it or it's still pending.

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Submitted: 21 Apr 2024

Case closed

Disputed amount: €9,694

Player's withdrawal is delayed.

The player from Austria had a pending withdrawal of 9,694 EUR. Even though his account was verified and the casino listed a 48-hour processing time, he had been waiting for seven days. After reaching out to the casino and the Khanawake Gaming Commission with no response, the player sought help from the Complaints Team. The Team advised the player to wait for a certain period and cooperate with the casino. Eventually, the player received all of his winnings, and the issue was marked as resolved by the Complaints Team.

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Submitted: 07 Dec 2023

Case closed

Disputed amount: €2,300

Player believes that their withdrawal has been delayed.

The player from Bavaria has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Submitted: 07 Feb 2023

Unresolved Our verdict

No reaction, good regulator

Black points: 315

Disputed amount: €1,000

Player's is requesting a full deposit refund.

The player from Finland requested self-exclusion in the casino and several other associated casinos. Since her request wasn't processed, she requests a refund on her deposits. We did not receive any reply from the casino team, therefore the case was closed as 'unresolved'.

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Submitted: 06 Feb 2023

Case closed Our verdict

Player stopped responding

Disputed amount: €8,000

The player's requesting a refund.

The player's requesting a refund as he has gambling addiction. The complaint was closed as the player stopped responding.

Submitted: 26 Aug 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €40

Player’s deposit has never been credited to his account.

The player has deposited money into his account, but the funds seem to be lost. The complaint was rejected because the player didn't respond to our messages and questions.

Submitted: 20 Jul 2022

Case closed

Disputed amount: €20

Player is struggling to access casino account.

The player from Germany deposited funds into casino account. Unfortunately, the account was inaccessible. Based on the payment method used and the player's country, the player was asked to request a new password in order to reactivate the account. The player followed the instructions and later confirmed the account is unblocked. The complaint is resolved.

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Submitted: 27 Feb 2022

Case closed

Disputed amount: €380

Player’s requesting a full deposit refund.

The player from Germany had an active self-exclusion in a sister casino due to a gambling problem. He believes that she should not have been able to register a new account with Zinkra Casino. Player’s complaint has been resolved successfully.

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Submitted: 23 Feb 2022