HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,235Opened1,025Unresolved4,893Resolved11,981Rejected20,336
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

Nords Casino - Player's winnings have been confiscated.

Unresolved Submitted: 03 Jul 2025
Black points: 1,268
Disputed amount: €3,597
Safety Index:Low
Our verdict No reaction

Betiro Casino - Player’s winnings were confiscated.

Unresolved Submitted: 03 Jul 2025
Black points: 8,622
Disputed amount: €50,000
Safety Index:Very low
Our verdict No reaction policy

Extreme Spins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 03 Jul 2025
Black points: 153
Disputed amount: £500
Safety Index:Very low
Our verdict No reaction

BetPari Casino - Player's account has been restricted.

Unresolved Submitted: 03 Jul 2025
Black points: 100
Disputed amount: 17,704 ₦
Safety Index:Below average
Our verdict No reaction policy

CashiMashi Casino - Player's winnings have been confiscated.

Unresolved Submitted: 03 Jul 2025
Black points: 197
Disputed amount: €4,401
Safety Index:Above average
Our verdict No reaction policy

Bets.io Casino - Player's account has been closed for alleged strategy use.

Unresolved Submitted: 03 Jul 2025
Black points: 137
Disputed amount: 1,571 USD₮
Safety Index:Low
Our verdict Against fair gambling

Martin Casino - Player's withdrawal is delayed by unfair wagering requirements.

Unresolved Submitted: 02 Jul 2025
Black points: 13
Disputed amount: €47
Safety Index:High
Our verdict No reaction policy

Extreme Spins Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 02 Jul 2025
Black points: 137
Disputed amount: €1,330
Safety Index:Very low
Our verdict No reaction

Fire Kirin Sweepstakes Casino - Player's withdrawal is delayed.

Unresolved Submitted: 02 Jul 2025
Black points: 162
Disputed amount: $200
Safety Index:Low
Our verdict No reaction policy

Lucky Wins Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 02 Jul 2025
Black points: 248
Disputed amount: £1,000
Safety Index:Very low
Show more complaints (+10)
Showing 1,151 - 1,160 of 4,893 complaints
1...115 116 117...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.