With a degree in Economics, Ayberk's work as casino analyst truly goes beyond. His focus and dedication to data management and casino analysis is often met with praise. Especially because he always tries his hardest to make sure players feel safe and secure in their gambling environment. Holding a d...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Ayberk A.
Author
Ayberk Ayan
Casino Analyst
With a degree in Economics, Ayberk's work as casino analyst truly goes beyond. His focus and dedication to data management and casino analysis is often met with praise. Especially because he always tries his hardest to make sure players feel safe and secure in their gambling environment. Holding a d...
Not all game providers are available for all countries
Casino supports only one language
Not all payment methods are available for all countries
Casino screenshots
Playmax Casino Review
In this review, Playmax Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Playmax Casino has a Below average Safety Index of 5.5, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Playmax Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of Playmax Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Playmax Casino, we have looked closely into the Terms and Conditions of Playmax Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Considering our estimates and the factual data we have collected, Playmax Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Playmax Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in Playmax Casino having a Safety Index of 5.5, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Terms and Conditions of Playmax Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Playmax Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Playmax Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 368 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Playmax Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 9 user reviews of Playmax Casino in our database, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Playmax Casino is owned by Metlait SRL, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Playmax Casino was licensed by regulatory authorities in these specific countries or geographic areas: New Brunswick (Tobique Gaming Commission), Comoros (Anjouan Gaming).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 7,500 per week
EUR 15,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Playmax Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
English
24/7
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Playmax Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Playmax Casino as average.
Slots and casino games at Playmax Casino
Players can enjoy these types of casino games at Playmax Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 84 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, Ezugi, BGaming, Endorphina, Habanero, Spinomenal, Booming Games, Tom Horn, Relax Gaming, Bullshark Games, Lucky Games, Jelly, AceRun, Turbo Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Bulletproof Games, Boomerang Studios, Reflex Gaming, NetGaming, Black Cat Games, Flatdog, CT Gaming, TrueLab Games, Reevo, NowNow Gaming, Enjoy Gaming, Bang Bang Games, Mascot Gaming, Onlyplay, Four Leaf Gaming, Amusnet, PG Soft (Pocket Games Soft), Reel Play, Nucleus Gaming, Penguin King, VoltEnt, Gamebeat, HungryBear, Fugaso, Felix Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Aloha Gaming, Imagine Live, 3 Oaks Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, Reel Web (Playtech), InOut, Winfinity, Clawbuster, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.
Playmax Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 5 bonuses from Playmax Casino:
100% up to $1,000
100% up to $6,000 and 75 extra spins
100% up to $4,000 and 50 extra spins
75% up to $5,000 and 50 extra spins
75% up to $5,000 and 350 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Metlait SRL
Operator
Metlait SRL
Established
2021
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Playmax Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Playmax Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Playmax Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Playmax Casino does not offer any bonuses to players from your country.
Loyalty program
Playmax Casino offers a loyalty program to its users. Here is what you can get for achieving a higher status:
Personal managerCashbackBirthday giftHigher withdrawal limitsExclusive rewardsExclusive events
Payment methods
Payments
Browse an overview of payment methods supported by Playmax Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(20)
Payment methods (20)
Transaction limits
Withdrawal limits
€15,000
per month
€7,500
per week
€2,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDNOKNZD
Crypto
Supported crypto currencies.
BCHBTCDOGEETHLTCUSDT
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Subpar
Average response time: 3m
Based on 8 tests
Date and tester
Response time
Rating
17 May 2026
Ayberk A.
3m
Subpar
17 Oct 2025
Jannete H.
Not measured
Subpar
19 Feb 2025
Jana K.
Not measured
Subpar
30 Jul 2024
Ayberk A.
Not measured
Good
03 Oct 2023
Ayberk A.
Not measured
Good
16 Mar 2023
Peter C.
Not measured
Good
17 May 2022
Natalia B.
Not measured
Subpar
02 Jul 2021
Natalia B.
Not measured
Subpar
User reviews
User reviews of Playmax Casino
This is a place to share experience with Playmax Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 9 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
I have been using this Platform for almost a year now and I started with good figure but over the period I started to rush and waste all the money I had got before. But over the next I agreed to have patience and decide to go with strategies and Planning on this Platform and Today i am posting this because it has really worked for me. Platform is good but they also can improve their scope in casino and slot section rather mostly on sports section.
so overall my experience is average with this site, Hope they will go with suggestion that I entertained above.
Support is friendly.
Variety of Payment Methods.
Mostly limited to Sports Section.
Can also be introduced variety of more games.
• 1 year ago
I decided to try out Keno on Parimatch after hearing about it a lot from one of my friend and found it to be surprisingly fun The game was easy to understand and provided a nice change of pace
Earlier I used to play aviator and other games but I was trying Keno for first time and it was wonderful at first.
But there were a few instances where there I got sad by time taken in withdrawal
Easy to understand.
Fun change of pace.
Simple gameplay.
Delays in displaying results.
• 2 years ago
Been using Parimatch for about six months now and it's been alright but not always smooth, I mostly stick to casino and roulette and sometimes enjoy table games, It's my go-to when I want some alone time as I prefer staying indoors, Whenever I need a break from my daily routine I log in to Parimatch for their casino games.
Overall the platform is okay. They do regular updates and add new features which is nice, However there have been frequent delays in deposits and withdrawals lately especially with the upcoming T20 series I think using some optimization tools could make things run more smoothly during busy times.
Another issue is the customer support. There were a few occasions when I needed help but the response time was slower than expected.
Great casino roulette and table games.
Perfect for leisure time.
Slow deposits and withdrawals.
Customer support needs to be quicker.
• 2 years ago
Enjoying Cashino on Parimatch, but there's biiiig room for improvement.....
The gameplay is engaging, but I've noticed some issues with the UI, particularly in certain sports interfaces. Also, experiencing occasional screen lags during play. however, I was pleasantly surprised by how easy it is to participate in the lottery.
Parimatch has definitely enhanced my gaming experience overall, but there are some areas that could use refinement.
Engaging gameplay
Easy participation in the lottery
Overall gaming experience improved
worth trying out
some sports interfaces are lacking
Occasional screen lags during play
• 2 years ago
Hi, quick recap of past months playing casino on parimatch. I did betting before but now its more about playing casino for me.
So I find it cool that registration on the website is fast. I don't need to wait for hours also there are plenty of withdrawal options if you want it crypto you get it.
The weakness of this platform is definitely the amount of casino options. I just feel like needs to be improved. And the website is actually overloaded.
Fast registration
a lot of withdrawal options
less amount of good casino options
overloaded webiste
• 2 years ago
Parimatch is fake and fraud website which blocks your account once you win amount.
I'm not playing much but when I have much amount in my wallet they said that you didn't complete your kyc so winning amount has been has been written off. Rather they never tried to contact me and say to complete my KYC .
The best part is the found I'm guilty when I request for a withdraw after a year, this is clear sign that parimatch don't want to give withdraw and allegate users to block his account permanently.
rahulku18000@gmail.com is my I'd and parimatch block my account when I raise withdraw request and said that you did fraud and also not complete kyc.
Then why you did found my guilty in last 2 year and why you didn't try to contact me for kyc in last 3 years.
Please don't do scam with uses won amount
Illogical email reply with no sense of messageing
Fake Casino
Account block when you won
Never contacted for kyc but block account and says that you didn't complete kyc to your account is closed permanently
• 3 years ago
Dear Indians ,
Please don't choose this casino.. Here every thing was best but in this casino only deposit methods are available..
No INR withdrawal methods are not available.
I am playing from last 10days from last 10days there no withdrawal option was showing when we contact customer care team they said under maintenance...
But deposit methods are working effectively...
It's look like only one way..
Better avoid this casino
No INR withdrawal methods
No cash backs
• 3 years ago
Run from this casino. Better to choose other to play. here only one option, you deposit and you loose. Trying to make withdraw you will have biggest problem in your life ....
gambling is very positive, but only if you have option to win and to withdraw
scam casino. never deposit here, a lot of problems waiting you if you try to withdraw
• 4 years ago
In order to retain funds, the casino Parimatch invents various reasons. In my case, Parimatch indicated that the IP address matched with another player. And I play alone, no one has access to my computer. No evidence of my guilt was presented to me, and almost $1,200 was confiscated. I DO NOT RECOMMEND!!!
Discussion
Playmax Casino discussion
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