HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,043Opened925Unresolved5,349Resolved12,891Rejected21,878
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

SambaSlots Casino - Player's winnings have been confiscated.

Closed Submitted: 19 May 2026
Disputed amount: €420
Safety Index 2.3 Very low
Our verdict Player stopped responding

PlayMeth Casino - Player's deposits are unacknowledged.

Closed Submitted: 19 May 2026
Disputed amount: A$316
Safety Index 2.2 Very low
Our verdict Player stopped responding

Extreme Spins Casino - Player’s withdrawal has been delayed and cancelled.

Closed Submitted: 19 May 2026
Disputed amount: £4,000
Safety Index 0.7 Very low
Our verdict Player stopped responding

Galactic Wins Casino - Player's game experience is interrupted and unresolved.

Closed Submitted: 19 May 2026
Disputed amount: C$100
Safety Index 6.4 Below average
Our verdict Player stopped responding

1win Casino - Player’s account has been closed.

Closed Submitted: 19 May 2026
Disputed amount: 7,600 INR
Safety Index 8.3 High
Our verdict Player stopped responding

Spinsy Casino - Player's withdrawal is delayed and account access is blocked.

Closed Submitted: 19 May 2026
Disputed amount: €858
Safety Index 8.1 High
Our verdict Player stopped responding

BetOnRed Casino - Player is facing withdrawal issues due to ID verification.

Closed Submitted: 19 May 2026
Disputed amount: €35,000
Safety Index 8.2 High
Our verdict Player stopped responding

TenoBet Casino - Player's account is closed with pending winnings.

Closed Submitted: 19 May 2026
Disputed amount: €1,000
Safety Index 3.0 Very low
Our verdict Player stopped responding

Oshi Casino - Player's account is temporarily suspended.

Closed Submitted: 19 May 2026
Disputed amount: A$28
Safety Index 8.0 High
Our verdict Player stopped responding

HeroSpin Casino - Player's account has been reopened without consent.

Closed Submitted: 19 May 2026
Disputed amount: A$5,000
Safety Index 7.4 Above average
Show more complaints (+10)
Showing 451 - 460 of 21,878 complaints
1...45 46 47...2,188
Go to pageof 2,188 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.