The player from South Africa faces account blockage without prior notice and is accused of violating rules, although no evidence is provided. He has repeatedly requested a refund of his remaining funds, but the casino refuses to comply.
My sports betting account was suddenly blocked without notice. They said that I violated their rules but cannot provide evidence of this. I then requested that my funds be paid back and the site is refusing.
If tried multiple times to close my account and get the remaining funds refunded without success
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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with dexsport casino.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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