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All40,425Opened946Unresolved5,234Resolved12,699Rejected21,546
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Our verdict Unjustified complaint

Winshark Casino - Player’s account is not closed as requested.

Closed Submitted: 03 Mar 2026
Disputed amount: €2,650
Safety Index 8.6 High
Our verdict Insufficient evidence from player

Verde Casino - Player reports account closure violation.

Closed Submitted: 03 Mar 2026
Disputed amount: €3,300
Safety Index 9.4 Very high
Our verdict Player stopped responding

VipLuck Casino - Player's account remains active despite self-exclusion request.

Closed Submitted: 03 Mar 2026
Disputed amount: €1,200
Safety Index 7.7 Above average
Our verdict Player stopped responding

Winrolla Casino - Player requests refund after account self-exclusion failure.

Closed Submitted: 03 Mar 2026
Disputed amount: €5,000
Safety Index 7.2 Above average
Our verdict Player stopped responding

Retro Bet Casino - Player keeps receiving promotional emails.

Closed Submitted: 03 Mar 2026
Disputed amount: A$5,000
Safety Index 8.5 High
Our verdict Player stopped responding

Afun Casino MX - Player's account has been closed.

Closed Submitted: 03 Mar 2026
Disputed amount: Mex$3,000
Safety Index 3.3 Very low
Our verdict Unjustified complaint

Shuffle Casino - Player's withdrawal is delayed.

Closed Submitted: 03 Mar 2026
Disputed amount: 20,000 USD₮
Safety Index 4.8 Low
Our verdict Other

RoboCat Casino - Player's account has not been closed.

Closed Submitted: 02 Mar 2026
Disputed amount: €10,683
Safety Index 6.4 Below average
Our verdict Player stopped responding

Pribet Casino - Player's account closure has not been completed.

Closed Submitted: 02 Mar 2026
Disputed amount: ??
Safety Index 0.3 Very low
Our verdict Player stopped responding

UnlimLuck Casino - Player’s withdrawal is delayed.

Closed Submitted: 02 Mar 2026
Disputed amount: £500
Safety Index 3.2 Very low
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