HomeComplaintsEvospin Casino - Player's withdrawal requests are getting delayed.

Evospin Casino - Player's withdrawal requests are getting delayed.

Opened
Current status

Waiting for Casino Guru to reply

3d 9h 27m 8s

Evospin Casino
Safety Index:Above average

Case summary

The player from the United Kingdom has been attempting to withdraw her funds for two weeks, with her requests continuously rejected due to purported technical issues. She expresses frustration over the repetitive excuses, suspecting she is not communicating with a real person.

Public
Public
5 days ago

been requested since the 29-4-26

withdrawal keeps getting rejected blaming technical issues their side

always an excuse and i think it’s AI not a real person i’m dealing with

same old story and same

old excuse

tried withdrawing with 3 smaller amounts and still getting rejected

Public
Public
4 days ago

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Public
Public
4 days ago

Dear adelemott,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with or without an active bonus?
  • Have you made any successful withdrawals before?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean


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Waiting for approval
4 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
4 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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