HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,578Opened959Unresolved5,145Resolved12,452Rejected21,022
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Roibets Casino - Player's funds have been confiscated without explanation.

Closed Submitted: 08 May 2026
Disputed amount: 1,129 USD₮
Safety Index 1.7 Very low
Current status Waiting for casino to reply 6d 6h 7m 10s

Slots Gallery Casino - Player’s account closure request is ignored.

Opened Submitted: 08 May 2026
Safety Index 8.7 High
Current status Waiting for casino to reply 3d 5h 55m 22s

Cashoomo Casino - Player's account has been closed unexpectedly.

Opened Submitted: 08 May 2026
Safety Index 4.1 Low
Our verdict Other

WinLion Casino - Player's account is restricted.

Closed Submitted: 08 May 2026
Disputed amount: C$1,400
Safety Index 5.9 Below average
Current status Waiting for Casino Guru to reply 0d -15h -5m -50s

Slotornado Casino - Player's self-exclusion request is being ignored.

Opened Submitted: 08 May 2026
Safety Index 6.7 Above average
Current status Waiting for casino to reply -3d -19h -4m -37s

Mega.Bet Casino - Player's account is closed and winnings are confiscated.

Opened Submitted: 08 May 2026
Safety Index 3.0 Very low
Our verdict Unjustified complaint

Legiano Casino - Player's account is closed with missing funds.

Closed Submitted: 08 May 2026
Disputed amount: €24
Safety Index 8.6 High
Our verdict Player stopped responding

William Hill Casino IT - Player’s account has been suspended and withdrawal blocked.

Closed Submitted: 08 May 2026
Disputed amount: €700
Safety Index 8.2 High
Our verdict No reaction policy

1000 Spins Casino - Player’s withdrawal is being delayed.

Unresolved Submitted: 08 May 2026
Black points: 257
Disputed amount: €3,300
Safety Index 2.3 Very low
Our verdict Other

MyStake Casino - Player's winnings have been confiscated.

Closed Submitted: 08 May 2026
Disputed amount: 50,000 ﷼
Safety Index 9.6 Very high
Show more complaints (+10)
Showing 941 - 950 of 39,578 complaints
1...94 95 96...3,958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.