Magic Win Casino - Player's withdrawal is delayed.

I played on magic win 5.bet with no bonus ,I deposit several amounts, then I won 1150 pound ,I withdrew this amount on 1 June 26 ,I still haven't had this ,I keep getting the same email stating there is a back log and I will be prioritised, this is now nearly 3 months still no withdrawal has gone into my bank ,

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we have received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of the many cases submitted, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be to wait for your money and not have any feedback about when you’ll receive it, and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina