AFKspin Casino - Player’s account has been closed.

Buongiorno,

dopo aver vinto 75.70€,

con un rollover di 35x del bonus di 20€. Verifico la mail per poter prelevare la cifra e mi viene disabilitato l'account senza alcun motivo

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Have you contacted the casino customer support via email to ask about the reason why your account was blocked?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila