HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,485Opened902Unresolved5,252Resolved12,727Rejected21,604
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Winzter Casino - Player’s withdrawal is delayed.

Resolved Submitted: 12 Dec 2025
Disputed amount: €100
Safety Index 3.7 Low
Our verdict Other

Legiano Casino - Player's account is closed with canceled withdrawals.

Closed Submitted: 12 Dec 2025
Disputed amount: €1,200
Safety Index 8.5 High
Our verdict No reaction

WipBet Casino - Player's winnings have been confiscated.

Unresolved Submitted: 12 Dec 2025
Black points: 2,393
Disputed amount: TL 400,000
Safety Index 2.2 Very low
Our verdict Player stopped responding

11Croco Casino - Player's funds have been confiscated due to a technical glitch.

Closed Submitted: 12 Dec 2025
Disputed amount: $12
Safety Index 6.7 Fresh casino
Our verdict Player stopped responding

Immerion Casino - Player is struggling to withdraw funds due to delayed KYC.

Closed Submitted: 12 Dec 2025
Disputed amount: Ξ3
Safety Index 8.5 High
Our verdict Unjustified complaint

Thrill Casino - Player reports breach of self-exclusion period.

Closed Submitted: 12 Dec 2025
Disputed amount: 71,544 USD₮
Safety Index 8.1 High
Our verdict Player stopped responding

Betalright Casino - Player's withdrawals are delayed and account is unverified.

Closed Submitted: 12 Dec 2025
Disputed amount: €52,500
Safety Index 6.6 Above average
Our verdict Case closed

Verde Casino - Player is facing withdrawal issues due to account information error.

Resolved Submitted: 12 Dec 2025
Disputed amount: €400
Safety Index 9.4 Very high
Our verdict Case closed

Mr Green Casino SE - Player's account has been closed without reason.

Resolved Submitted: 12 Dec 2025
Disputed amount: 3,700 kr
Safety Index 5.3 Below average
Our verdict Case closed

Fiery Play Casino - Player’s account has been closed after a large win.

Resolved Submitted: 12 Dec 2025
Disputed amount: 45,000 Ft
Safety Index 7.4 Above average
Show more complaints (+10)
Showing 6,431 - 6,440 of 40,485 complaints
1...643 644 645...4,049
Go to pageof 4,049 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.