HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,041Opened752Unresolved5,594Resolved13,309Rejected22,386
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

OnlySpins Casino - Player’s account remains active despite closure requests.

Closed Submitted: 28 Mar 2026
Disputed amount: €13,550
Safety Index 8.2 High
Our verdict No reaction

Y8SPIN Casino - Player's withdrawal is confiscated.

Unresolved Submitted: 28 Mar 2026
Black points: 728
Disputed amount: A$2,500
Safety Index 2.7 Very low
Our verdict Case closed

Spinsy Casino - Player requests account closure but it remains open.

Resolved Submitted: 28 Mar 2026
Disputed amount: €870
Safety Index 7.9 Above average
Our verdict No reaction

Spinara Casino - Player’s account has been closed with withheld winnings.

Unresolved Submitted: 28 Mar 2026
Black points: 2,439
Disputed amount: €17,500
Safety Index 7.7 Above average
Our verdict Other

Betlabel Casino - Player’s account is closed, funds are confiscated.

Closed Submitted: 28 Mar 2026
Disputed amount: €2,080
Safety Index 7.0 Fresh casino
Our verdict Player stopped responding

MrPunter Casino - Player’s account has been reopened.

Closed Submitted: 28 Mar 2026
Disputed amount: €487
Safety Index 8.1 High
Our verdict Case closed

BillyBets Casino - Player claims that payment has been delayed.

Resolved Submitted: 28 Mar 2026
Disputed amount: €500
Safety Index 7.1 Above average
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed.

Closed Submitted: 28 Mar 2026
Disputed amount: 29,080 FRw
Safety Index 8.7 High
Our verdict Player stopped responding

Lucky Hunter Casino - Player's experiencing issues with verifying a virtual card.

Closed Submitted: 28 Mar 2026
Disputed amount: €200
Safety Index 8.6 High
Our verdict Case closed

HollyWin Casino - Player’s winnings are being withheld.

Resolved Submitted: 28 Mar 2026
Disputed amount: €4,150
Safety Index 3.6 Low
Show more complaints (+10)
Showing 4,921 - 4,930 of 42,041 complaints
1...492 493 494...4,205
Go to pageof 4,205 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.