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All45,925Opened959Not solved5,729Solved12,956Rejected26,281
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Case closed Our verdict

Player stopped responding

Disputed amount: A$500

Casinonic - Plyer’s withdrawal has been delayed.

Casinonic
Safety Index:Very high Submitted: 10 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,620

SpinBetter Casino - Player’s struggling to complete KYC verification.

SpinBetter Casino
Safety Index:High Submitted: 10 Aug 2020
Case closed Our verdict

Other

Disputed amount: 6,108 RM

W138 Casino - Player’s winnings have been voided.

W138 Casino
Safety Index:Low Submitted: 10 Aug 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: R1,400

ZAR Casino - Player’s withdrawal has been delayed.

ZAR Casino
Safety Index:Below average Submitted: 10 Aug 2020
Unresolved Our verdict

Against fair gambling

Black points: 24
Disputed amount: R10,750

Springbok Casino - Player’s winnings were voided.

Springbok Casino
Safety Index:Below average Submitted: 10 Aug 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €5,000

Dream Vegas Casino - Player’s maximum withdrawal was reduced. We closed this complaint as unjustified.

Dream Vegas Casino
Safety Index:Below average Submitted: 10 Aug 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 36
Disputed amount: €758

Evolve Casino - Player’s bonus winnings have been confiscated.

Evolve Casino
Safety Index:Above average Submitted: 10 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €4

Iron Joker Casino - Player’s complaining about the welcome bonus.

Iron Joker Casino
Safety Index:Below average Submitted: 10 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: Mex$500

Big Bola Casino - Player’s struggling to complete KYC verification.

Big Bola Casino
Safety Index:Above average Submitted: 10 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R60

Spin247 Casino - Player’s deposit has never been credited into her account.

Spin247 Casino
Safety Index:Above average Submitted: 10 Aug 2020
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