Rich Casino Review

The player from Canada had her winnings voided due to an accusation of bonus abuse. We rejected the complaint because the player didn't respond to our messages and questions.

The player's winnings were voided for breaching bonus terms. The complaint was closed as the player stopped responding.

The player from Japan is experiencing difficulties withdrawing her winnings. Subsequently, the account was blocked.

The player's verification is stuck for unknown reason and is unable to withdraw. The complaint was rejected as the player lost his money.

The player from South Africa is criticizing the casino's withdrawal policy. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Switzerland had their winnings capped as if they’ve been generated from Free Spins solely. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Australia was asked to provide documents for verification. The player lost all his funds, therefore we were forced to reject this complaint.

The player from Switzerland has requested a withdrawal. Unfortunately, the payment seems to be delayed. The complaint was resolved as the player was fully paid out.

The player from South Africa is experiencing difficulties withdrawing his winnings due to ongoing verification. The player managed to receive his withdrawal and the complaint is resolved.

The player from Canada had her winnings capped as if they’ve been generated from a bonus play. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Japan is experiencing difficulties verifying their account but verification was successful.

The player from Spain had the withdrawal and account suspended after accumulating a substantial win. The complaint was resolved. The player received their winnings 3 weeks later.

The player from Norway had his account blocked without further explanation. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Australia had her account blocked without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Portugal had his winnings from Free bonus capped. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Australia had his withdrawal suspended due to additional verification.

The player from South Africa had her bonus winnings cancelled and account blocked without further explanation. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Australia had her account blocked without an explanation.

The player from Norway has been blocked from the website for an unknown reason. After contacting the Casino they've opened player's account and restore money balance.

The player from Mexico had his account blocked after unsuccessful attempt to withdraw his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

The player's withdrawals are stuck due to long verification process. The complaint was solved as the player successfully verified and withdrawn his winnings.

The player’s complainig about KYC procerude in the casino. The complaint was rejected because the player did not respond to us.

The player from Portugal was asked to provide documents for additional verification. The player decided the case can be considered resolved.

The player from Portugal had her winnings from Free Spins bonus play capped. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Ecuador is experiencing a problem with bonuses. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Portugal had her winnings pending due to uncomplete KYC verification. This case was successfully resolved.

Wayne, a player from South Africa, was unable to withdraw money from the Rich Casino.

The player from Australia is having difficulties withdrawing his winnings due to an incomplete KYC process. We rejected the complaint because the player has stopped responding to our messages.

Tara, a player from Canada, complained that the casino was delaying his payment.

The player's win from a cash back bonus was confiscated.

The player from Canada has requested a withdrawal more than a month ago. Unfortunately, it has been delayed due to random additional check. Player’s complaint has been resolved successfully.

The payer from Belgium has requested her withdrawal almost two weeks ago. It has been pending since. Player’s complaint has been resolved successfully.

The player from Australia had his account closed for an unknown reason. His winnings of $2,500 weren’t paid out. He received his money, therefore we closed this complaint as 'resolved'.

The player's unable to withdraw his balance from the casino as there are no available payment methods. The complaint was resolved as the player received his balance.

The player from Mexico has been asked to provide documents they don't have. The verification was successful after the player submited the ID he did have.

The player from Japan had his winnings cancelled without further explanation. Player’s complaint has been resolved successfully.

The player from Japan is experiencing difficulties accessing his account. The complaint was resolved as the player's password was reset and could successfuly login into his account again.

The player from South Africa had her account blocked shortly after depositing funds without further explanation. After few days Casino paid all of the winnings to the player.

The player from Portugal has requested a withdrawal a month ago. He received it.

The player from Argentina requested a withdrawal, but then his account has been closed. The player received his withdrawal.

The player from South Africa had their real money winnings cancelled due to redeeming a promotional offer on top of them.

The player from Australia had their account blocked without further explanation. Payment was rejected because of mismatch with codes but then he received his winnings.

The player from Croatia had his account blocked after accumulating 200 EUR in winnings. Player’s complaint is now successfully resolved.

The player's unable to withdraw his balance due ongoing verification. The complaint was closed resolved as the player received his money.

The player from Switzerland has requested withdrawal a month ago. It has been pending since. The player was able to receive his winnings and the complaint is resolved.

The player from Australia has requested a withdrawal more than two weeks ago. Unfortunately, it has been delayed due to random additional check. Player’s complaint has been resolved successfully.

Jolanta, a player from Poland, got stuck in a withdrawal process and the casino requested her to deposit.

The player from South Africa has deposited funds by mistake. Now she’s experiencing difficulties requesting a refund.

The player from France requested a withdrawal and the casino asked him to submit documents for additional verification. This case was successfully resolved.

The player from France has been struggling to receive her winnings for several months. Player’s complaint has been resolved successfully.