Veronika Fritz

Veronika, a lead complaint specialist at Casino Guru's First Response Team, handles initial player complaints, asks questions, and assists before forwarding them to resolvers and inviting casinos to participate. Before joining, she translated children's and adult literature, as well as non-fiction on topics like medicinal herbs, animals, yoga, and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.