HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,034Opened943Not solved5,746Solved12,987Rejected26,358
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: A$15,032.16

Woocasino - Player cannot withdraw his money.

Woocasino
Safety Index:Above average Submitted: 24 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$170

Joka Room Casino - The casino website is not loading properly.

Joka Room Casino
Safety Index:Very low Submitted: 24 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €700

CBet Casino - Player’s requesting his deposits to be refunded.

CBet Casino
Safety Index:Very low Submitted: 23 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Wild Jackpots Casino - Player’s struggling to receive his winnings due to unfinished KYC verification.

Wild Jackpots Casino
Safety Index:Below average Submitted: 23 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €3,056

Casino Moons - Player's winnings have been voided.

Casino Moons
Safety Index:Above average Submitted: 23 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £170

All Wins Casino - Player’s struggling to complete KYC verification.

All Wins Casino
Safety Index:Very low Submitted: 23 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: €2,000

Mad Money Casino - Player’s balance has been stuck.

Mad Money Casino
Safety Index:Below average Submitted: 23 Aug 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 103
Disputed amount: €500

Go Wild Casino - Player’s winnings have been voided.

Go Wild Casino
Safety Index:Below average Submitted: 23 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$50

Johnny Kash Casino - Casino website is not loading properly.

Johnny Kash Casino
Safety Index:Very low Submitted: 23 Aug 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$5,000

Joka Room Casino - Player’s withdrawal has been delayed.

Joka Room Casino
Safety Index:Very low Submitted: 23 Aug 2020
Show more complaints (+10)
Showing 42,881 - 42,890 of 46,034 complaints
1...4,288 4,289 4,290...4,604
Go to pageof 4,604 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news