HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,003Opened899Unresolved5,759Resolved13,638Rejected22,707
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

MyStake Casino - Player’s withdrawals are delayed and missing.

Resolved Submitted: 28 May 2026
Disputed amount: €4,500
Safety Index 9.7 Very high
Our verdict Other

Coincasino.com - Player's account remains active despite closure request.

Closed Submitted: 28 May 2026
Disputed amount: A$3,600
Safety Index 5.4 Below average
Our verdict No reaction

Legends Palace Casino - Player's self-exclusion request has been ignored.

Unresolved Submitted: 28 May 2026
Black points: 1,223
Disputed amount: £2,700
Safety Index 2.0 Very low
Our verdict Player stopped responding

OnlySpins Casino - Player’s withdrawal has been delayed after account confusion.

Closed Submitted: 28 May 2026
Disputed amount: €90
Safety Index 7.8 Above average
Our verdict No reaction

Golisimo Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 28 May 2026
Black points: 342
Disputed amount: €500
Safety Index 7.4 Above average
Our verdict Player stopped responding

Slotoro Casino - Player’s verification is delayed.

Closed Submitted: 28 May 2026
Disputed amount: €270
Safety Index 9.8 Very high
Our verdict No reaction

Betsolid Casino - Player's winnings have been confiscated without explanation.

Unresolved Submitted: 28 May 2026
Black points: 1,003
Disputed amount: €13,049
Safety Index 5.1 Below average
Our verdict Other

Winmasters Casino RO - Player's account has been closed and funds confiscated.

Closed Submitted: 28 May 2026
Disputed amount: 3,369 lei
Safety Index 5.2 Below average
Our verdict Case closed

Pistolo Casino - Player's withdrawal requests are delayed.

Resolved Submitted: 28 May 2026
Disputed amount: €1,300
Safety Index 8.0 High
Our verdict Case closed

Wildsino Casino - Player claims that payment has been delayed.

Resolved Submitted: 28 May 2026
Disputed amount: 300,000 Ft
Safety Index 2.1 Very low
Show more complaints (+10)
Showing 3,841 - 3,850 of 43,003 complaints
1...384 385 386...4,301
Go to pageof 4,301 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.