Adam is one of Casino Guru’s casino quality specialists. In his work, he ensures that our online casino database is in perfect shape in the matter of data quality. On top of that, he updates pre-existing entries to ensure our site’s visitors always find relevant and helpful information. Before join...
OverviewSafety and fairnessBonusesPayment methodsUser reviewsDiscussion
Adam M.
Author
Adam Maclean
Dep. Casino Data Team Lead & Complaint Specialist
Adam is one of Casino Guru’s casino quality specialists. In his work, he ensures that our online casino database is in perfect shape in the matter of data quality. On top of that, he updates pre-existing entries to ensure our site’s visitors always find relevant and helpful information. Before join...
Here is what we found when we reviewed Coincasino.com. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Coincasino.com has a Below average Safety Index of 5.4, which makes it a less than ideal option for most players in terms of fairness and safety. Carry on reading our Coincasino.com review to make an informed decision whether or not this casino is the right fit for you.
Is Coincasino.com fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Coincasino.com Terms and Conditions as part of our review of Coincasino.com. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider Coincasino.com a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Coincasino.com on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Coincasino.com has landed a Below average Safety Index of 5.4. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Note: To the best of our knowledge, Coincasino.com is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Coincasino.com.
Coincasino.com T&Cs
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Coincasino.com to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Coincasino.com
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 5 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,299 black points in total, out of which 767 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Coincasino.com
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of Coincasino.com so far, and the score is only determined after a casino has accumulated at least 5 reviews. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Coincasino.com company information and licenses
Coincasino.com belongs to Igloo Ventures SRL and has estimated yearly revenues over $20,000,000. Based on the revenues, we consider it to be a large online casino.
Coincasino.com has a gambling license in Comoros. Their license was granted by Anjouan Gaming.
About payment methods and win and withdrawal limits
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 4,000 per day
No win limit
EUR 10,000 per week
EUR 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Coincasino.com.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
Japanese
German
Finnish
Italian
Korean
Greek
French
Chinese
Vietnamese
Thai
Romanian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Coincasino.com, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Coincasino.com to be average.
Coincasino.com casino games and slots
You can play these types of games at Coincasino.com: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 97 casino game providers are available. This includes NetEnt, Novomatic, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Betsoft Gaming, Evoplay, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Realistic Games, Belatra Games, Relax Gaming, Betgames, Fantasma Games, Turbo Games, Platipus, Mancala Gaming, G Games, NetGaming, All For One Studios (ALL41), JDB Gaming, OneTouch, Darwin gaming, Galaxsys, Northern Lights Gaming, King Midas (Kingmaker), Mascot Gaming, Triple Edge Studios, PG Soft (Pocket Games Soft), Gameburger Studios, Ela Games, Live Games, Pascal Gaming, Neon Valley Studios, Fa Chai Gaming, Marbles, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, F*Bastards, Live88, 3 Oaks Gaming, CQ9 Gaming, Shady Lady, Games Global, Winfinity, Stormcraft Studios, Just Slots, LAMBDA gaming, Playnetic, 7777 gaming, Smartsoft Gaming, Formula Spin, Swintt, Win Fast, Alchemy Gaming, XGG, Spribe, TrueLab Games, Foxium, Dragon Gaming, Buck Stakes Entertainment, SlotMill, Onlyplay, JILI, Penguin King, VoltEnt, Gamebeat, Felix Gaming, Fazi, SpinPlay Games, Retro Gaming, Gamzix, Popiplay, Apparat Gaming, Just For The Win, EGT Digital, Barbara Bang, TopSpin Games, Snowborn Games, Rogue Gaming, 7Mojos, Hacksaw Gaming, Ruby Play, Bitblox, Ka Gaming.
Bonuses and codes offered by Coincasino.com
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 1 bonus from Coincasino.com:
200% up to $30,000 and up to 50 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Igloo Ventures SRL
Operator
MIBS N.V.
Established
2025
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Coincasino.com. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Coincasino.com bonuses
Browse all bonuses offered by Coincasino.com, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with Coincasino.com. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Although the selling point was that no KYC was required, as soon as I won money, they asked me to verify my identity.
Furthermore, identity verification is performed using a faulty tool made by Veriff, which repeatedly fails to authenticate.
As soon as I told Askgamblers that I had filed a complaint, they said they had verified my identity, but then they refused to approve it, even though I had sent it in the format specified for address verification.
When I asked why it was not OK, their only response was, "This document is invalid."
We want to warn you that this is a complete scam site and a malicious casino where you can deposit money but not withdraw it.
I liked the casino, I even managed to win something. But when the KYC procedure was assigned, the whole impression was spoiled. They reject the submitted documents (POA) and do not give reasons. They ask to provide a new document and a new one, and do not say what is not satisfied with the current ones. But the number of documents is not infinite, I sent all that could be, and still do not like it. They do not give reasons. It would be great to indicate what is not satisfied, so that there is an opportunity to take into account wishes. All requirements for documents are met. Now I am waiting for a re-consideration.
Нравилось казино, даже удавалось что-то выигрывать. Но когда была назначена процедура KYC, все впечатление испортилось. Отклоняют отправленные документы (POA) и не называют причины. Просят предоставить новый и новый документ, а что не устраивает в текущих - не говорят. Но документов не бесконечное количество, отправил все, которые могут быть, и все равно не устраивает. Причины не называют. Было бы здорово указывать, что не устраивает, чтобы была возможность учесть пожелания. Все требования к документам выполняются. Сейчас ожидаю повторное рассмотрение.
Lots of games
Много игр
Lots of sporting events
Много спортивных событий
Fast payouts before KYC procedure
Быстрые выплаты до процедуры KYC
Cryptocurrency payments
Криптовалютные платежи
When going through the KYC procedure, reasons for document rejection are not given
При прохождении процедуры KYC не называют причины отклонения документов
At first, everything was fine. You could start playing without requiring identification. After a couple of months, they stopped payments and asked for identification. Payments that are currently held for verification will no longer be processed. When asked for explanations, they always send the same email stating that a designated team is verifying the withdrawal. For now, there is little money blocked, but I fear that the cryptocurrencies used to play could be blocked for no reason. be careful
All'inizio tutto bene. Si puo' iniziare a giocare senza richiesta di documenti identificativi. dopo un paio di mesi bloccano i pagamenti e chiedono documenti identificativi. i pagamenti nel mentre bloccati per la verifica non vengono piu' messi in pagamento. alla richiesta di spiegazioni scrivono sempre la stessa mail dove si fa presente che un team preposto sta verificando il prelievo. per ora sono pochi soldi bloccati ma io temo per le cripto versate per giocare che possano essere bloccate senza motivo. fate attenzione
variety of games
varieta' di giochi
nice graphics
bella grafica
missed payments
mancati pagamenti
evasive responses in online chat and via email
risposte evasive nella chat online e via mail
Discussion
Coincasino.com discussion
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